Managed a 12 story garage in conjunction with valet for upscale restaurant groups on 27 story Terminus property in the Buckhead area of Atlanta. Responsibilities included budgets, accounting and maintenance for garage & valet services, management & supervision of multiple employees and client relations.Recently coordinated the seamless transition from one company to another of a high volume account. The project involved client relations, personnel management, implementation of… Show more Managed a 12 story garage in conjunction with valet for upscale restaurant groups on 27 story Terminus property in the Buckhead area of Atlanta. Responsibilities included budgets, accounting and maintenance for garage & valet services, management & supervision of multiple employees and client relations.Recently coordinated the seamless transition from one company to another of a high volume account. The project involved client relations, personnel management, implementation of processes and evaluation of financial projections. Show less

Manage multiple accounts with diverse business environments and needs accounting for over $1.3 million in business. Responsibilities include client interaction, development of financial budget plans, short and long term business analysis, development of new business, customer service and implementation of innovative solutions to business needs. Increased account volume by 20% over the past three years with key analysis of contracts, personnel scheduling, monthly business trends, and… Show more Manage multiple accounts with diverse business environments and needs accounting for over $1.3 million in business. Responsibilities include client interaction, development of financial budget plans, short and long term business analysis, development of new business, customer service and implementation of innovative solutions to business needs. Increased account volume by 20% over the past three years with key analysis of contracts, personnel scheduling, monthly business trends, and development of strong customer partnerships. Developed employees to identify and build strong customer communications and partnerships to deliver desired levels of service. Identified new business opportunities and built and developed multiple new accounts increasing the volume by over $250,000 by implementing new contracts, opening plans, and strong employee teams to execute the business plan. Identified and implemented innovative strategies to reduce financial loss from paperwork inaccuracies and employee theft. Show less

Property Garage and Valet Manager- Terminus (2008-2009) - Manage 2100 space, 12 story garage in conjunction with valet for four upscale restaurant groups on the 27 story Terminus property in the Buckhead area of Atlanta. Responsibilities include budgeting, accounting and maintenance for garage and valet services, management and supervision of multiple employees and management of client relations. Developed and continually managed an annual budget of $1.3 million in revenue by… Show more Property Garage and Valet Manager- Terminus (2008-2009) - Manage 2100 space, 12 story garage in conjunction with valet for four upscale restaurant groups on the 27 story Terminus property in the Buckhead area of Atlanta. Responsibilities include budgeting, accounting and maintenance for garage and valet services, management and supervision of multiple employees and management of client relations. Developed and continually managed an annual budget of $1.3 million in revenue by identifying and developing new business strategies and practices to achieve desired results with a year to date 6% increase over profit plan. Partnered with human resource department to develop a client survey in order to continually strive for the best client relations and implemented and developed new, best practices as a result. Coordinated all events for upscale clients and restaurants including management of garage services,scheduling of employees for events and supervision of all operational procedures for the property. Show less

Manage the coordination of personnel scheduling of over 200 employees within the Atlanta market. Responsibilities included management of payroll, aiding in the hiring and training of employees and development of strong client and employee communications. Coordinated over 200 employees and over 60 accounts to maximize customer satisfaction while maintaining the payroll budget plans. Partnered with the human resource department in the hiring and… Show more Manage the coordination of personnel scheduling of over 200 employees within the Atlanta market. Responsibilities included management of payroll, aiding in the hiring and training of employees and development of strong client and employee communications. Coordinated over 200 employees and over 60 accounts to maximize customer satisfaction while maintaining the payroll budget plans. Partnered with the human resource department in the hiring and training of new employees. Managed and coordinated with the area manager of special events to ensure maximum customer satisfaction through development of a strong employee scheduling plan. Show less

LEAD STORE IN THE MAXIMIZATION OF SALES, INVENTORY CONTROL, MERCHANDISING, AND CUSTOMER SERVICE. RESPONSIBILITIES INCLUDE SHORT AND LONG TERM BUSINESS ANALYSIS, PROMOTION OF MERCHANDISING TRENDS, INVENTORY MANAGEMENT, CUSTOMER SERVICE AND SALES TRAINING, AND COMPETITIVE BUSINESS AND DISTRICT SALES REPORTING FOR SEVERAL LOCATIONS RANGING IN VOLUME FROM $5 -$8 MILLION DOLLARS. Increased comparative store sales in 1998 by 18% and in 1999 by 13% with in store analysis of key merchandising… Show more LEAD STORE IN THE MAXIMIZATION OF SALES, INVENTORY CONTROL, MERCHANDISING, AND CUSTOMER SERVICE. RESPONSIBILITIES INCLUDE SHORT AND LONG TERM BUSINESS ANALYSIS, PROMOTION OF MERCHANDISING TRENDS, INVENTORY MANAGEMENT, CUSTOMER SERVICE AND SALES TRAINING, AND COMPETITIVE BUSINESS AND DISTRICT SALES REPORTING FOR SEVERAL LOCATIONS RANGING IN VOLUME FROM $5 -$8 MILLION DOLLARS. Increased comparative store sales in 1998 by 18% and in 1999 by 13% with in store analysis of key merchandising categories of business and implementing strategic new ideas to promote available opportunities. Developed new store techniques in receiving department to achieve an acceptable shortage percent. These new standards along with new paperwork regulations provided a decrease in store shortage to 2.5% from a high of 5.5% when starting this position.Chosen district team leader to help implement high store standards in performance challenged locations and new store sets for grand opening locations. Aided in the training of merchandising analysis and execution of company standards and team leader for executive store visits. Developed and managed plans to close a store site in less than four-week time frame. Implemented sales initiatives, organized outside staffing for inventory control, teamed with corporate planning and development staff to dismantle structural hardware. Aided in the relocation of employees to other job opportunities within the district. Show less

LED SOFT LINES CATEGORY OF BUSINESS WITH MERCHANDISING TRAINING OF ASSOCIATES, CUSTOMER SERVICE, INVENTORY CONTROL, AND PRODUCT FOCUS. PRIMARY RESPONSIBILITIES INCLUDED DEPARTMENTAL SALES ANALYSIS, MANAGEMENT OF STORE PERSONNEL, CUSTOMER SERVICE, AND IMPLEMENTATION OF COMPANY MERCHANDISING STANDARDS. Developed strategic merchandising plans for the bedding department and balance of the soft line departments resulting in top sales leader for the district with sales of over $3… Show more LED SOFT LINES CATEGORY OF BUSINESS WITH MERCHANDISING TRAINING OF ASSOCIATES, CUSTOMER SERVICE, INVENTORY CONTROL, AND PRODUCT FOCUS. PRIMARY RESPONSIBILITIES INCLUDED DEPARTMENTAL SALES ANALYSIS, MANAGEMENT OF STORE PERSONNEL, CUSTOMER SERVICE, AND IMPLEMENTATION OF COMPANY MERCHANDISING STANDARDS. Developed strategic merchandising plans for the bedding department and balance of the soft line departments resulting in top sales leader for the district with sales of over $3 million.Chosen as part of the district management team responsible for executive store visit preparations.Part of the five-person team of managers to recap district seasonal business recaps. Show less

LED RECEIVING DEPARTMENT IN FREIGHT ARRIVAL AND DEPARTURE SCHEDULING. ORGANIZED THE FREIGHT TO SALES FLOOR ROTATION FOR MAXIMUM SALES OPPORTUNITY. TRAINED STORE MANAGEMENT AND ASSOCIATES IN LOSS PREVENTION TECHNIQUES. RESPONSIBILITIES INCLUDED FREIGHT MANAGEMENT, LOSS PREVENTION PROCEDURES, AND NEW SYSTEM TRAINING FOR DISTRICT.Developed and implemented a safety committee within the store responsible for execution of new standards we created including paperwork accountability, and… Show more LED RECEIVING DEPARTMENT IN FREIGHT ARRIVAL AND DEPARTURE SCHEDULING. ORGANIZED THE FREIGHT TO SALES FLOOR ROTATION FOR MAXIMUM SALES OPPORTUNITY. TRAINED STORE MANAGEMENT AND ASSOCIATES IN LOSS PREVENTION TECHNIQUES. RESPONSIBILITIES INCLUDED FREIGHT MANAGEMENT, LOSS PREVENTION PROCEDURES, AND NEW SYSTEM TRAINING FOR DISTRICT.Developed and implemented a safety committee within the store responsible for execution of new standards we created including paperwork accountability, and employee theft awareness training.Part of the team chosen to successfully integrate new receiving system, 5250 including the training of other receiving managers. Chosen as part of district team responsible for planning annual inventories and loss prevention policies. Show less

MANAGED THE HUMAN RESOURCES FOR THE HIGHEST VOLUME STORE IN THE ATLANTA MARKET INCLUDING THE INTERVIEWING, HIRING, AND TRAINING OF SALES ASSOCIATES. MAINTAINED THE PAYROLL AND MAINTENANCE EXPENDITURES. INVOLVED IN THE MANAGEMENT TEAM FOR THE OPENING OF TWO NEW STORE SITES.

MANAGED THE INBOUND AND OUTBOUND FREIGHT FOR HIGHEST VOLUME STORE IN THE ATLANTA REGION. TRAINED ALL RECEIVING MANAGERS ON THE NEW STOCK RIGHT SYSTEM. MAINTAINED HIGH LEVEL OF FREIGHT TURN AROUND THUS MAXIMIZING SALES FLOOR OPPORTUNITIES.

RESPONSIBLE FOR $750,000 IN REVENUES INCLUDING SERVICING THE LARGEST ACCOUNT, IBM. CAPITALIZED ON MARKET TRENDS AND TRANSLATED THEM INTO REVENUE PRODUCING OPPORTUNITIES. MANAGED THE DAILY PROCEDURES OF THE STORE INCLUDING BANKING, SALES, CUSTOMER SERVICE, SALES CALLS, AND MAIL ORDER, BUYING, AND PLANNING.