- Responsible for daily client service, and delivery within WTW’s Corporate Risk & Broking Segment on Large & Complex accounts including coordination of insurance placements, and risk management advisory for national, and global Fortune 500 insureds.- Manage account relationships with 15+ clients and support 300+ unique insurance policies with client advocates and producers to ensure insured satisfaction and retention, adhering to client engagement excellence guidelines.- Facilitate all phases of insurance placements including preparation of exposure requests, strategy discussions, quote proposals, and executing post-binding deliverables. Collaborate with account executives and brokers, and externally with underwriters and risk managers. - Experience handling direct, reverse flow and wholesale placement across Property & Casualty lines of business including Domestic and International Casualty, Umbrella & Excess Liability, Cyber, Property, Financial & Professional Lines.

Holds Pennsylvania Property Casualty License since September 2021, shortly after joining WTW. - Provide daily support, client servicing, and delivery for our Large & Complex Accounts within the Corporate Risk & Broking team. Industry Verticals include Life Sciences, Retail & Distribution, Transportation, Manufacturing.-Support clients renewal process by consolidating carrier exposure requests, preparing submissions, obtaining quotes and binders.- Process premium and fee billings, certificates of insurance and Auto ID cards, audits and endorsements in an accurate and timely manner.- Maintain organized insurance records and filings to ensure compliance with all regulatory procedures and company excellence processes.- Assist in obtaining carrier loss runs and additional loss stratification and ad-hoc analysis to support renewal strategy.

-Lead Coach running 20-30 sessions per week for ages 2-8 following local, state and CDC guidelines at our partner schools and public recreation sites. -Handle customer requests in a timely fashion via e-mail, phone call, social media and in person to ensure customer satisfaction and resolve issues. -Lead local efforts for hiring and training new and existing coaches on the team. -Confirm programming with partner schools and park sites for weekly sessions and manage day to day relationships with site Directors and contacts-Regularly utilize digital and physical marketing and promotional materials to maximize enrollment per site

• Develop and maintain relationships 80+ schools and 30+ park site directors to provide soccer enrichment programs for local families and students on a weekly basis• Lead Coach for 15-20 sessions per week for Ages 2-8 at schools and park sites throughout Philadelphia, Camden and Lower Bucks counties• Maintain weekly communication with school directors and families involving logistics, session summaries, and feedback, troubleshooting to boost Net Promoter Score (NPS) to ensure customer satisfaction and retention.• Manage and support Partnerships team members and on-site part time coaches across 3 territories to reach quarterly goals of total children served, leading efforts in sales, marketing, CRM, and program oversight

In addition to leading a regular schedule of 20-25 classes per week, I oversaw sales, account management, marketing, hiring, and administrative responsibilities in order to maintain positive working relationships with accounts and reputation among schools and local park sites.

Joined Soccer Shots Philadelphia as a Part-Time Coach. After being trained and certified as a lead coach, I led 20-25 sessions per week at various school and park sites in our territory.

Researched and identified sponsorship opportunities in line with company strategyManaged and developed relationships over the course of three seasonsFostered and built multi-year partnerships for both national and local accounts in our 8 marketsCollaborated with our CEO, CFO, and executive committee to oversee sponsorship strategy Managed multiple accounts to ensure activation requirements were satisfied across departments

Team Awards: League Champion (2016)Personal Awards: Eastern Conference Rookie of the Year (2015) and Eastern Conference MVP (2016)

Research and prospect schools and former campers for future campsAssist in preparation for ticket mailings, schools, organizationsMaintain all databases of coaches, campers, camp locations and other important dataAssist Sixers Game Day staff with operations in addition to promoting Camps program

Responsible for managing Portable food stands in TD Bank Ballpark. Includes setting up stand according to Centerplate standards, counting in inventory, oversee hourly workers and make in game adjustments based off preparation and crowd attendance. Post game duties included, but were not limited to ensuring inventory is accounted for and that money received lines up with the proper products being sold.

Direct Sales Representative for Cutco Cutlery. Responsible for prospecting, presenting and selling full line of Cutco products to individual households.

Management Intern at TD Bank Ballpark, home of the Somerset Patriots, an Independent minor league baseball team. Responsible for managing portable food stands and/ or concession stands, as well as maintenance and preparation for game days.

Officiate youth soccer games ranging from 6 years to 18 years. Head Referee responsible for command of match, enforcing the rules, and discipline of all players, coaches, and spectators.

Senior level counselor for the Westfield Recreation Department, began as an unpaid counselor-in-training and moved up the ranks. Lead recreational activities, tend to injuries, and teach respect and fairness of games.