Bill Stuart Email & Phone Number

Brisbane, Australia

Software 7 enables your business outcomes through the provision of integrated IT solutions to a broad spectrum of companies throughout Queensland. The company has built a wide and diverse client base focusing on full-spectrum hardware refresh projects, IT strategy consulting and system/data administration.As Managing Director I am responsible for managing all facets of Software7’s operations: fiscal performance; personnel; and the company’s marketplace brand. I'm also heavily involved in the technical operations to ensure the company’s major projects are completed on time and within budget. Has established a broad network of industry contacts developed through close working relationships with customers and additional working in partnership with other vendors.

This is one of the world’s major IT services organisations that successfully won the project to outsource the entire IT infrastructure of Cathay Pacific Airways. Reporting to the Development Team Leader I was mainly responsible for the management and implementation of capacity planning and performance monitoring procedures for Cathay Pacific. A key remit of this role was the management of Service Level Agreement KPIs and ownership of process controls and reporting.Highlights: - Exceeded SLA key performance metric and ensured overall quality control was within the project scope and budget. - Successfully designed and implemented a performance monitoring system and completely reengineered management reporting facility to be more efficient. - Carried out a major system upgrade that resulted in improved running of production systems.

Sydney, Australia

I was responsible for maintaining the company’s Unisys platforms, ensuring that all SB system upgrades were successfully carried out and resolving any ongoing technical issues.Highlights: - Assisted in the development of the Unisys Software Support Group’s 1997 Master Plan that detailed full roadmaps of all projects to be carried out. - I was a key contributor to the feasibility and tendering stages of a major project to outsource the company’s data operations to IBM.

Sydney, Australia

I was part of the Unisys Software Support Team and was responsible for preparing the Unisys platform in Australia for the migration of Cathay Pacific’s production and test systems from Hong Kong. This involved undertaking a full feasibility study and testing system performance for the migration.Highlights: - Successfully completed full migration of the Reservations System, Cargo Control System and the Departure Control System to the company’s new data centre in Sydney. Manage the final operation to ensure the system was available24/7without disruption. - Successfully managed and maintained all Unisys platforms within the Data Centre and handled the resolution of all technical incidents and operating system upgrades.

Brisbane, Australia

CITEC is the primary technology provider for the Queensland government. The organisation delivers a wide range of ICT services including data centre services, infrastructure services, solutions information services and information brokerage services.I held responsibility for providing technical support for a number of clients and ensuring the high-end availability of critical UNISYS systems. Was also responsible for maintaining software, tape management systems and in-house utility software. Was extensively involved in all aspects of customer liaison, disaster recovery procedures, project management, resource management and fault-diagnosis and resolution.

Brisbane, Australia

The primary function of the Online Support Group was to support the software products incorporated in the Client transaction systems. Was mainly responsible for system software installation and modification, systems administration, technical support, problem detection and report-writing. Was also involved in a number of projects that focused on online maintenance systems, new software installations and improved change control processes.

Bachelor Of Informatics, Major: Software Engineering, Bachelor Degree

Bachelor of Informatics

Certificate Iv, Small Business Management

Mcse Accreditaton

Data Processing Certificate, Honours

Data Processing Certificate