✦ Summary ✦As an accomplished Operations and Training Leader, I’ve found my successes have been achieved by effectively developing and executing strategies to drive growth, savings, and exceptional service. I specialize in aligning operational initiatives with corporate objectives, utilizing training methodologies to ensure maximum success, and building and leading high performing teams that succeed through a culture of inclusion, collaboration, and engagement. I am also proficient in project and program management, cultivating key relationships and partnerships, and implementing continuous improvements.✦ Areas of Expertise ✦After 21 years in Education:Analyzing and dissecting state standards to create aligned units of studyPlanning daily/weekly instruction to meet unit goals, using data driven decisions to adjust instructionStreamlining and organizing systems to maximize efficiency and time managementVery proficient with Google Suite of productsExcellent communication skills with Collaborative Team, Site Leadership Team, Interdisciplinary Team Planned and conducted trainings on best practices and new initiativesAfter 14 years in Restaurant:Created and implemented targeted marketing initiatives to raise sales in underperforming areasTrained and evaluated Manager-in-Training candidates. Inventory control & ordering on a daily, bi-weekly and monthly basisSupervised the construction of both a new location and the renovation and opening of a closed locationConducted monthly trainings on safety, best practices and changes in policySupervised the operations, sales and profit goals of 5 locations✦ Key Achievements ✦▸ Consistently exceeded performance goals; developed and implemented sales and marketing strategies.▸ Enhanced operational efficiencies; streamlined processes and implemented improved methods.▸ Designed and administered training sessions; conducted numerous training in various topics.▸ Increased customer satisfaction through team member training and fostering customer relationships.▸ Elevated employee fulfillment and retention; built optimal team cultures and developed staff members into promotional and leadership roles through coaching and mentoring.
Listed skills include Leadership, Team Building, Sales Strategy, Training And Development, and 32 others.