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@t-mobile.com
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4 phones found area 425 and 509
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LinkedIn matched
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Bill Wise is listed as Sr. Marketing Manager at T-Mobile at T-Mobile, a with 77533 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at t-mobile.com, phone signal with area code 425, 509, and a matched LinkedIn profile for Bill Wise.
Bill Wise previously worked as Sr. Marketing Manager for Retention, Revenue at T-Mobile and Senior Manager - Corporate Development at Time Warner Cable. Bill Wise holds Emba, Global Studies from Georgia State University - J. Mack Robinson College Of Business.
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Innovative Customer Retention ProfessionalSenior level professional who delivers significant improvements in customer retention. Develops innovative retention programs that elevate the customer experience. Creates revenue generating retention and upsell programs for call center, retail, online and email channel marketing. High level expertise with CRM systems, propensity modeling, and data-driven analytics. Industry experience includes: wireless, cable, systems integration. Completed Executive MBA program involving international study in China and India.SELECTED ACCOMPLISHMENTS• Reduced churn for Time Warner Cable Mobile Internet (wireless) by 49% in 1 year.• Developed Nextel’s most successful retention initiative - reduced early life churn for high value
Listed skills include Crm, Cross Functional Team Leadership, Customer Retention, Telecommunications, and 20 others.
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Bellevue, Wa
• Responsible for identifying root causes of B2B churn, developing and implementing effective programs to retain customers and reduce churn• Implemented programs directly responsible for cutting large account B2B churn by more than 50%
• Reduced wireless churn by 49% in 12 months.• Created innovative Welcome Call program, resulted in an 18 point increase in new customer survival rates.• Implemented effective 30 Day Returns Study, drove improvements resulting in 16% decrease in returns.• Identified which sales agents were responsible for high amounts of customer churn, worked with regional sales teams to improve agent performance.
• Responsible for driving significant CRM system improvements to support wireless sales and retention programs.• Accelerated deployment of 3 major CRM releases, plus an additional 45 CRM projects.• Achieved successful, on-time deployments of required CRM functionality for upsell and retention capabilities.
• Directed successful integration of existing Nextel and Sprint customer retention and revenue generation systems into upgraded CRM system. Total value of retention and upsell programs had annual value of over $1 billion dollars. • Spearheaded multi-million dollar CRM system improvements for all retention, upsell and upgrade programs after successful integration of CRM systems.• Led cross-functional teams on multiple CRM projects involving Marketing, IT, Legal, Care, Retail, Online.
Atlanta, Georgia
• Created innovative retention program, reduced churn for targeted accounts from 5% to below 1%. Program evaluated by Finance team as Nextel’s most effective churn reduction program. • Built new upsell revenue program - $92 mil annual rev. Secured C-level support and approval, drove research, conducted test marketing trials, selected target audiences, leveraged large cross-functional team, implemented and expanded program.
Greater Atlanta Area
• Developed online/email sales referral program, became one of Nextel’s most cost effective sales programs.• Produced multiple email, web and direct mail campaigns for churn reduction programs.
• Initiated and implemented complete spectrum of marketing programs for dot com start-up: web site, email campaigns, collateral, trade shows, PR, print ads.
Other employees you can reach at tmobile.com. View company contacts for 77533 employees →
Steven Smith
Colleague at T-MobileGreater Fort Wayne, United States
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Emilia Iorio
Colleague at T-MobileTurin, Piedmont, Italy
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Andrea Malotova
Colleague at T-MobilePrague, Czechia, Czech Republic
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Ahmad Leong
Colleague at T-MobileIndonesia
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Kevin Brinkley
Colleague at T-MobileOakland, California, United States
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Jennifer B.
Colleague at T-MobileGreater Seattle Area, United States
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Alex Tim
Colleague at T-MobileThailand
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Nermi̇n Taşkin Yilmaz
Colleague at T-MobileIstanbul, Türkiye, Turkey
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Ayessa Baylon
Colleague at T-MobileManila, National Capital Region, Philippines
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Omar Montassir
Colleague at T-MobileRabat-Salé-Kénitra, Morocco
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Activities and Societies: Executive MBA program with international study in China and India.
Quick answers generated from the profile data available on this page.
Bill Wise works for T-Mobile.
Bill Wise is listed as Sr. Marketing Manager at T-Mobile at T-Mobile.
AeroLeads has found 2 work email signals at @t-mobile.com for Bill Wise at T-Mobile.
AeroLeads has found 4 phone signal(s) with area code 425, 509 for Bill Wise at T-Mobile.
Bill Wise is based in Seattle, Washington, United States while working with T-Mobile.
Bill Wise has worked for T-Mobile, Time Warner Cable, Tmng Global, Sprint Nextel, and Nextel Communications.
Bill Wise's colleagues at T-Mobile include Steven Smith, Emilia Iorio, Andrea Malotova, Ahmad Leong, and Kevin Brinkley.
You can use AeroLeads to view verified contact signals for Bill Wise at T-Mobile, including work email, phone, and LinkedIn data when available.
Bill Wise holds Emba, Global Studies from Georgia State University - J. Mack Robinson College Of Business.
Bill Wise is listed with skills including Crm, Cross Functional Team Leadership, Customer Retention, Telecommunications, Analytics, Vendor Management, Management, and Marketing.
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