Responsible for the Implementation process, systems, back office, and operational system infrastructure for the NFI Transportation Management Division.Manage the Transportation Management Implementation team which is responsible for the successful on-boarding of all new clients. Oversaw the design, development, and configuration of the Operational Transportation Management System used by all TM Operators for all accounts. Also responsible for the continuous enhancement of this solution in order to provide innovation to our clients and our internal processes. Support business development initiatives through systems demonstrations and implementation roadmaps. Work cross-functionally with all NFI business units (Distribution, Dedicated fleet, etc.) to enhance our customer value through integrated solutions. Manage Transportation Management back office functions to maximize efficiencies through automation.

Lead our Global TMS implementation and business process engineering projects as a subject matter expert. Involved in all CLX projects to provide our clients with clear, achievable, value-driven design and verify that proper operational and technical considerations are taken into account by the project team to ensure the success of the individual projects - example project successes:Global Luxury Automobile Company based in Sweden:- Led to over 15 Million Euros in savings- Optimized the shipper’s global vehicle distribution to over 120 counties- Included the design and implementation of a new Logistics Department that is responsible for all Operations and Procurement functions Global Chemical Company based in France:- Reduced the annual freight bill by 11% through automated carrier selection and detailed extra-costs management- Implemented significant operational efficiencies by bringing all regions and all business units onto a single transportation management platform and employing common operational processes across all groups. Work directly with the Kewill Product Management team by providing detailed design and prioritization of our required enhancements to the Kewill Transport Solution including my design of the International Sea-liner & domestic Europe Planning and Execution modules of the Kewill Transport Solution.Provide Presales support to the CLX Sales team. This includes completion of RFI/RFP’s, determining potential client improvements and saving estimates, delivering detailed demonstrations of the Kewill Transport Solution, and providing subject matter expertise for completion of the Sales opportunities. Heavily involved with the CLX Account Management team to continually ensure client satisfaction and value.

Managed and coordinated TMS projects where I was responsible for all aspects of the implementation: Process Design, Configuration, Contract Management, Connectivity, Reporting, Carrier Analysis / Management, and Freight Payment. This included the following tasks: - Determined client savings opportunities through detailed business process assessments - Led on-site project kickoff and design workshops- Defined schedule and resource assignments- Monitored project progress, identified risks, and managed change order processes as needed- Directed status meetings and provided periodic status reports to stakeholders- Facilitated test planning, execution, and quality assurance efforts- Oversaw design, development, configuration, and go-live activities among internal and external team members- Ensured that deliverables are completed to specification and approved by customers- Managed by influence to ensure that customers are successful in their adoption of the TMS product after the project is complete and the team has been released.

Developed, implemented, and executed short and long-term global strategies for the Elemica Logistics suite of products. These products were paramount to Elemica’s growth strategy, both in maximizing revenue and increasing market-share. Successfully launched a new generation of products (Transportation and Warehouse Connectivity solutions), and implemented those products to key clients and their logistics providers. Introduced, designed, drafted business requirements for all of Elemica’s SaaS applications; including leading the development execution of the Translink 5.0 SaaS application (Elemica’s Road/Ocean Solution), the Translink Terminal/Warehouse application (Elemica’s Third Party Terminal/Warehouse solution), and Elemica Slot-booking solution (Elemica’s site appointment management solution).Managed all phases of development for the above solutions throughout the Software Development Lifecycle. This includes the management of several concurrent projects with globally distributed resources. Provided business / ERP process consulting services, account management and timely service to several Fortune 500 companies (Dow, DuPont, BASF, Lyondell, Lubrizol, Bayer, etc.).Delivered updates to the executive teams on new product development, enhancements, and short/long term strategies.Presented and leaded discussion groups at conferences such as (NTTC, Elemica Road-shows, Logi-chem, and Elemica E-Champions). Performed product market analysis through synthesizing data inputs across vendors, competitors, customers, internal development, operations, client support, implementation, and sales.

Managed all implementation of the Elemica Logistics Products including requirements gathering, business process design, integration, and the overall Project Management for all implementations globally (including the Road, Terminal and Warehouse, and Ocean business processes in the US, EU, and AP).Responsible for day-to-day Account Management for many of Elemica’s largest and most critical accounts. Successfully designed and facilitated all Client Workshops for those utilizing our Logistics solutions in US and EU. Developed and delivered multiple Sales Presentations in the US and Europe, which lead to direct sales. Organized, developed, and facilitated the ELAG (Elemica Logistics Advisory Group comprised of key people from Elemica’s global clients) meetings in the US and Europe (20-30 attendees on average).

Successfully performed all responsibilities involving implementation and client on-boarding, including: - Developed and managed schedules, functional test plans and scripts, test data definitions, and the coordination of end-to-end customer testing. - Monitored and tracked testing issues, analyzed test results, organized and maintained test result documentation, recommended corrective actions; and communicating testing status to Elemica management. - Utilized project management skills to ensure that project goals and deliverables are completed on-time and on-budget while exceeding the client’s expectations. - Ensured that Elemica’s trading partners is certified for the Elemica network by performing security, business scenario, and end-to-end partner testing. - Approved and implemented all client related data builds and partner configurations into all environments. - Collaborated with clients, technology partners, and developers to identify and correct software, network, and operating system issues.

Integral member of a team that provided technical support, implementation, and functionality testing for all Elemica’s ERP business-to-business solutions (including Order to Cash, EDI, Web-enabled, Logistics, and VMI/Replenishment offerings). Collaborated with clients, technology partners, and developers to identify and correct software, network, and operating system issues.

Managed all activities associated with a proprietary credit card member retention application designed to support First USA's credit card customer-retention process.Functioned as the main business analyst by participating in all change management and marketing retention meetings. Facilitated the technical meetings associated with changes and upkeep of the system.Performed all application testing and managed the execution of all application development. Responsible for leading and managing a 24/7 on-call second level support team responsible for conducting initial analysis of time critical application issues to determine root cause and resolution.

Served as a Management Consultant on mulitple projectsParticipated in an SAP implementation, stabilizing, enabling, and maximizing the efficiency of key business processes surrounding the new system implementation. Worked directly with client production managers and engineers to evaluate, execute, and track manufacturing processes and their performance.Developed and delivered training to client managers, engineers and key users in essential SAP modules. Contributed to maximizing the effectiveness of systems by participating in SAP project initiatives, assessing organizational impacts, as well as designing and documenting business processes utilizing CSC’s Catalyst methodology™ . Directly responsible for the design and implementation of processes which lead to the realization of $7 MM in revenue for the client over a five month period.