Bill Zadell Email & Phone Number

Greater Chicago Area

(Formerly Lifeworks & Morneau Shepell) Vernon Hills, Il

Leader of US Large Market client relationship team of 10 colleagues with management responsibility for more than 70 clients with annual revenue of over $100M covering health & welfare, pension, and leave administration services. Senior client manager accountable for client satisfaction and retention, revenue growth, governance, contract management and renewals, marketing and expansion of services, and coordination with client delivery, sales, technology, customer service, and legal and… Show more Leader of US Large Market client relationship team of 10 colleagues with management responsibility for more than 70 clients with annual revenue of over $100M covering health & welfare, pension, and leave administration services. Senior client manager accountable for client satisfaction and retention, revenue growth, governance, contract management and renewals, marketing and expansion of services, and coordination with client delivery, sales, technology, customer service, and legal and compliance teams. Show less

Vernon Hills, Il

Leader of pension and health & welfare outsourcing client portfolio representing over $12 million in annual revenue and more than 250,000 covered lives, with accountability for client retention and renewal, revenue growth, profitability and delivering superior client satisfaction. Supported new client sales and implementation efforts, coordinating with business leaders from sales, operations, IT/implementation, finance, legal, and health and benefits and retirement consulting.

Lincolnshire, Il

Led portfolio of large, strategic client accounts representing over $50 million in annual revenue and more than 250,000 covered lives, with accountability for client retention and renewal and revenue growth across HR/benefits consulting and outsourcing businesses.Developed strategic client plans, working with consulting and outsourcing business leaders, sales executives, and local market leaders to create and grow pipeline of new business opportunities and expand relationships with key… Show more Led portfolio of large, strategic client accounts representing over $50 million in annual revenue and more than 250,000 covered lives, with accountability for client retention and renewal and revenue growth across HR/benefits consulting and outsourcing businesses.Developed strategic client plans, working with consulting and outsourcing business leaders, sales executives, and local market leaders to create and grow pipeline of new business opportunities and expand relationships with key client stakeholders. Show less

Lincolnshire, Il

Led client relationships for a portfolio of large, complex benefits outsourcing clients across pension, 401(k), and health & welfare administration services, with accountability for client retention and renewal, revenue growth, P&L, and client satisfaction.Managed and mentored client service delivery teams consisting of more than 50 associates across pension, 401(k), and health & welfare operations, call center, technology, and communications services.

Lincolnshire, Il

Midwest region leader of pension administration and outsourcing client base, responsible for providing client support and developing organizational depth and expertise in pension-related legislation, processes, technology, and best practices.