Strategic development. Fundraising and donor engagement. Systems improvements.

Responsible for operational management including opening, directing and overseeing all aspects of new and existing practices within a complex environment. Operational leadership of staff, budget, finances, profit/loss, payroll, facilities, equipment, supplies, service, marketing and growth. Key Accomplishments  Successfully opened multiple new practices covering several districts in Northern California; From design through construction to opening, managed all components and details for a successful launch. Managed between four and seven brick and mortar locations. In partnership with key stakeholder lead community engagement, growth, and business development initiatives to grow business, build the Carbon brand and expand awareness of services in communities where practices exist.  Built a dynamic team across multi service lines and departments successfully sourced quality talent, onboarded, provided training, fostered a culture of collaboration, growth and success. Developed a technology based training program for new leaders that included seven immersive modules focused on the core job competencies needed for the role, mentored for growth and promotion.

Responsible for business operations and facility success. Oversee department benchmarks and dashboard including staffing, operations, finance, budgets, clinical operations and success. Track and monitor marketing, development performance, productivity, and volume. Manage compliance, regulations, and licensing.

Held positions of progressive responsibility from entry-level to Director. Oversaw and directed multiple high-volume outpatient facilities and clinics, responsible for programs across departments and service lines. • Provided programmatic leadership on a strategic initiative to expand service. Collaborated with C-suite executives, philanthropy, consultants, and staff on deliverables and objectives leading to comprehensive program growth and success. Respected steward of $12M grant project designed to expand care and services to the community.• Lead and participated in multiple projects from improvements to new programs. • Effectively managed several budgets and cost centers with multiple companies. Total annual budgets up to $26Mincluding staffing, equipment, supplies, utilities, and operations. Using lean methodologies and discipline to routinely exceeded budget targets by 2% or more.• Successfully managed up to 90 direct reports with a latitude of disciplines. Knowledge of HR practices, people operations, and labor management. • Proven results with leading growth initiatives at multiple levels. Successful campaigns have included printed materials, door to door, targeted collateral, mailings, social media, and digital outreach. Success from 1% increase in growth up to 27%.• Highly engaged with customers, clients, patients, community members, and colleagues. In 2017 nominated as the chairperson for highly visible event that generated the highest level of participation for a community event including over 500 employees.• Disciplined operational executive driven towards company success. Experience with traditional hierarchy as well as matrix management. Using keen skills oversaw budgeting, revenue, staffing, facilities, equipment, supplies, policies, procedures, contracts, grants, IT systems, software applications, services, and projects. Experience with creating new business ventures, closing non-successful departments, and negotiating contracts.