Bill Feudale Email & Phone Number

Fenton, Michigan, United States

✔ Sold 3,000+ cars throughout my career by providing stellar customer service and ongoing support.✔ Helped in increasing store sales by 30% in one year and decreased shrinkage by 25% in last year positioning the dealership as a top regional performer.✔ Established ongoing relationships with new customers; providing excellent customer service during the purchase, and maintaining communication after the sale to ensure satisfaction.✔ Follow up on all post-delivery items, tag/title work, “we-owes”, and special requests to ensure that all customer expectations are met.✔ Negotiated pricing and financing options while closing at a 28%, averaging 13-17 sales a month.✔ Coached fellow salespeople on proven sales techniques and process including customer satisfaction surveys, innovative product knowledge training, resulting in a steady sales increase.✔ Collaborated with management in fostering a nurturing company culture by valuating and empowering employees, utilizing collaborative technology such as videos and teaming. ✔ Assisted in implementing a sales metrics program in weekly sales meetings aimed at increasing items per transaction and dollars per transaction amounts.✔ Boosted sales and improved customer satisfaction by providing daily leadership, advice, support, and direction keeping everyone focused on goals, challenging them, exceeding expectations.

Ann Arbor, Michigan, United States

✔ Coordinated with Sales Associates and Manager and assisted in closing various deals.✔ Assisted general manager in preparing daily and monthly forecasts of profit and unit sales.✔ Developed program plans with sales manager to achieve all company objectives.✔ Prepared sales promotion and manufacturer programs and ensured resolution of all inquiries.✔ Maintained inventory for vehicles and managed according to required AutoNation regulations.✔ Ensured customer satisfaction with manufacturer’s services at all times.✔ Ensured all work in accordance to company policies and safety standards.

Highland, Michigan, United States

✔ Collaborated with management and subject matter experts to identify the learning objectives, content development or procurement, and delivery of proposed trainings.✔ Worked with general sales manager to develop employee training for Sales Leadership, Sales Representatives, and Sales Support position.✔ Created and maintain a training calendar with general sales manager for all training projects.✔ Worked as a B2B sales training subject matter expert for new client team training initiatives.✔ Partnered with sales managers and leadership for follow-up on training initiatives after training.✔ Developed forward-thinking training delivery methods to better engage training audience.

Highland, Michigan, United States

✔ Grew sales by analyzing consultants' leads and formulated weekly goals to meet monthly quota✔ Increased delivery growth year over year by at least 7%; boosted profitability yearly by focusing on cost controls measures.✔ Played direct role in business development through daily marketing duties, generating new business and enhancing productivity of current accounts.✔ Conducted inventory control, appraisals of trade-in vehicles, sales training and advertising.✔ Managed a sales crew of 18 salespeople and assisted sales personnel in closing sales.✔ Oversaw branch inventory selection, lot displays, controlled reconditioning costs, and appraisals.✔ Monitored and upheld company policies as well as numerous laws and regulations.

Highland, Michigan, United States

✔ Successfully developed instant rapport and maintained key client relationships to cultivate sales.✔ Maximized sales by regularly connecting with well-established clients and building relationships with prospective customers; promote new products and keep informed of sales events.✔ Utilized client-centric approach to assess client needs and demonstrate how product's features, functions, and benefits meet needs.✔ Developed sales strategies and set challenging personal sales goals to ensure peak performance.✔ Ensured optimal experience for each client from initial meeting through final delivery.✔ Monitored inventory levels and remained abreast of cutting-edge and emerging industry trends.