Vp, Category Management Lead
CurrentDefined, implemented and currently lead the Global IT Vendor Management Office (VMO) for tier 1 and 2 providers that provide infrastructure, development and maintenance services via effective ratio of on-shore and off-shore resources.• Generated RFPs for global IT services, and negotiated multiple large ($), multi-year IT infrastructure and application services contracts that provided new capabilities for company while significantly reducing company sourcing costs.• Led a global initiative to evaluate corporate program/project management model across multiple businesses, assess capabilities and shortfalls, then implemented improvements to drive “faster/better/lower cost” delivery.• Developed concepts and implemented global processes, policies, SLAs, and standards for vendor management in alignment with contractual requirements and CIO direction. • Manage provider relationships for many resources (20% on shore, 80% off shore)• Communicate on a regular basis with C-level executives around the globe regarding vendor performance, governance and process improvements.• Architected, implemented, and manage the vendor governance and reporting process consisting of weekly, monthly, and quarterly development and service level reports as well as Executive Scorecards that are generated by the providers and reviewed by ACE project managers, portfolio managers, PMO, VMO, regional CIO’s, Chief Administrative Officer (CAO), and corporate CIO.• Developed/maintain business continuity process, in conjunction with disaster recovery efforts. • Designed and implemented the Contract Compliance process to partner with providers to ensure delivery of the expected value from the sourcing engagements.