William Hamm Email & Phone Number

Hershey, Pa, Us

Mechanicsburg, Pennsylvania, United States

Visit company customers, in their homes, to consult and identify the product that will fit their needs and utilize tools, training and sales methodology to create a connection with customers to offer company replacement services.

California, United States

Responsible for sales and customer management for over 150 accounts, covering 11 states. Acted as business advisor that included sales presentations, training programs, marketing and social media support, and risk/quality management support.Increased membership acquisition and retention and membership benefitsDirectly networked with over 150 accounts, ensuring continued growth and success using company resources, products, and servicesSuccessfully implemented best business practices with accounts and provided recommendations on sales practices, teaching practices, staff development, website and social media protocol, and other essential marketing strategiesManaged sales and certifications budget for Western US Sales Region. Business Development and new account acquisitionStrengthened Customer Relationships, resulting in increased loyaltySupervised inside Sales Representatives for Western Region

Rancho Santa Margarita, Ca

Manager elite tutoring center. Responsible for all aspects of running a small business including hiring teachers, operations, marketing, sales, and accounting.Customer Interaction – met with students, schoolteachers, and parents to ensure learning programs were on task and educational goals were achieved Business Development – identified and worked with new business areas to generate customer growth and partnership opportunitiesProject Management – oversee end-to-end process including client acquisition to marketing and salesPrioritization and multi-tasking – manage multiple, concurrent processes, and where necessary, strategically prioritized to ensure deadlines were achieved

California, United States

Direct supervision of top-performing outside and inside sales teams. Manage sales and operations to businesses in wide multi-national area including the territories of North America, Caribbean and Pacific. Develop and execute sales strategies and business plans to generate company growth. Achieved 26% Compounded Annual Growth Rate in Sales from 2009-2015Directly supervised both outside Regional Sales Manager staff and Inside Sales staff of twenty-five covering North America, Central America, and South AmericaDeveloped and facilitated quarterly sales meetings, providing sales training, negotiation tactics and improving general business skills to Regional Sales ManagersDeveloped and implemented several successful programs designed to create incremental sales from existing customersWorked closely with, and provided valuable input to Product Development team to ensure proper product mix Worked closely with Marketing Department to design and implement various strategies and programs to acquire both B2B and B2C clientsResponsible for forecasting and managing revenue and expense budgets

California, United States

Managed operations of cross-functional team consisting of Business Development Specialist, Membership Managers and Customer Service Specialists. Developed innovative customer service incentives and membership levels to stimulate company growth. Developed and led key initiatives to streamline processes resulting in increased productivity.Achieved 10% annual growth in Association business membershipResponsible for professional member acquisition and retentionDeveloped Key Account Management program, including acquisition of Sandals Resorts, Princess Cruises and Royal Caribbean InternationalExpanded PADI’s distribution network of specialty retailers, sporting goods stores, retail chains and key corporate accounts (US Navy, Boy Scouts of America) in North, Central and South AmericaDeveloped and ran successful Competitive Acquisition programSpeaker to groups ranging in size from 2 to 500+Developed and participated in Business Development Programs to enhance business acumen of distribution network

Bachelor'S Degree, Business Management

Industrial Engineering