Bill Hefley, Ph.D., Cop, Cmbe Email & Phone Number

Carrollton, TX, US

Independent Board Member/Advisor to a private equity portfolio company

Richardson, Texas, US

Clinical Professor at the Naveen Jindal School of Management at The University of Texas at Dallas, teaching in a number of programs: undergraduate Information Technology and Systems, graduate Information Technology and Management, MBA programs, and executive programs in project management, product lifecycle and supply chain management, and organization.

Richardson, Texas, US

Richardson, Texas, US

Richardson, Texas, US

Berlin, Berlin, DE

Co-editor, with Wendy Murphy, formerly of IBM Research, for this Springer book series that we launched in 2007.

Pittsburgh, PA, US

ITSqc, LLC, a spin-off from Carnegie Mellon University, was created to promote best practice models for the global IT-enabled services industry. Founded in 2009 by Bill Hefley, Jeff Perdue and Jane Siegel, ITSqc, LLC aimed to extend the impact of the eSourcing Capability Models (eSCM-SP for service providers and eSCM-CL for client organizations). The.

Pittsburgh, PA, US

Bill Hefley was a faculty member in the Joseph M. Katz Graduate School of Business and College of Business Administration (CBA) at the University of Pittsburgh. He was a member of the Information Systems and Technology Management faculty at Pitt Business, he was also associated with the David Berg Center for Ethics and Leadership and the International.

Provided consulting and executive education services across the US, Europe and Asia, including consulting, appraisal, and training in these areas of expertise: software process improvement, service management, organizational capability determination and improvement, and human capital management. Clients included Sutherland Global Services, Ericsson, and.

Pittsburgh, PA, US

Program Director, Master of Science in Information Technology in IT Service Management (MSIT-ITSM), from 2008-2009. Led development of this new ITSM program. Taught sourcing management and service innovation.Was Associate Director of the IT Services Qualification Center, focused on ITES - IT enabled services, from 2002 to 2008.Primary author of the.

Pittsburgh, PA, US

Was a key contributor to the Capability Maturity Modeling project at the Software Engineering Institute (SEI), where I was the team leader, product manager and co-author of the People Capability Maturity Model (People CMM) and a member of the CMMI Product Team.Other activities included early work with WWW and HTML; executive education for CERT; program.

Høvik, Oslo, NO

As a principal consultant, a vice-president-level position in Q-Labs, a leading international professional services company specializing in software engineering practices headquartered in Europe, my efforts focused on strategic issues affecting the whole of Q-Labs and consulting activities with key client organizations. Direct responsibilities included.

Armonk, New York, NY, US

As an Executive Consultant with the Application Development Effectiveness (ADE) consulting practice within IBM Global Services, my consulting efforts focused on helping organizations, both internal and external, improve their application development and maintenance (ADM) effectiveness; and on strategic outsourcing account acquisition and transformation in.

Pittsburgh, Pennsylvania, US

As a member of the CERT product development team, tracked emerging computer security vulnerabilities, coordinated the acquisition of technical information needed to prepare CERT Advisories from internal experts and vendor personnel, and prepared, coordinated, and released CERT Advisories. Successfully developed a seminar series, including product.

Bethesda, MD, US

Software Systems Engineer and Operation Support Engineering Specialist for multiple customers and internal engineering efforts-- Project Manager for development of Simulation and Training Laboratory for training USAF Manned Spaceflight Engineers for the STS-39 space shuttle mission-- Supervised Human Factors/Operations Analysis Group and Procedures.

Ph.D., Organization Science And Information Technology

Ms, Engineering And Public Policy

Mssm, Systems Management (Information Systems)

Ba, Psychology

Bs, Computer Science And Political Science

Ieee Certifaied Assessor Training, Computer And Information Sciences And Support Services