Bill Hodges Email & Phone Number

Cary, Nc

The Balanced Scorecard Institute provides training, certification, and consulting services to commercial, government, and non-profit organizations worldwide.• Delivered Balanced Scorecard Practitioner certification training to US Department of Defense organization• Provided strategic “health assessment” for an academic health center, helping them solve identified roadblocks to achieving their goals

Topsfield, Ma

Elected by the Topsfield Selectmen and Topsfield representatives on the Masconomet Regional School Committee to fill the vacant seat on the Masco School Committee until the next town election in May 2015. Re-elected in May 2015 (1-year term) and May 2016 (3-year term). • Vice-Chairman, School Committee• Chairman, Budget Subcommittee• Chairman, School Start Times Advisory Committee: Leading three towns and four school committees through the process of determining the desirability and feasibility of a later morning start time for the regional middle and high school to address chronic adolescent sleep deficits, while minimizing any impact on our elementary schools and the community

Greater Boston Area

Drove performance, accountability, and transparency across the Massachusetts Executive Branch on behalf of the citizens of the Commonwealth.• Helped Massachusetts Executive Office of Energy & Environmental Affairs (EEA) develop strategic plan and enterprise performance management system, including strategic goals, actions, outcome measures, executive dashboard, and performance reports• Assisted EEA develop program budgeting measures, assuring alignment with their strategic plan objectives, actions, and outcome measures• Led development of integrated strategy and measures for Governor’s “Close Achievement Gap” education priority, working with leadership of the MA Executive Office of Education, the Department of Elementary and Secondary Education, the Department of Higher Education, the Department of Early Education and Care, and the University of Massachusetts• Member of three-person team that assessed state of performance management capabilities, processes, and behaviors across Massachusetts Executive Branch at end of Gov. Patrick’s first term, developing “Road Map” that served as blueprint of current MassResults project

Assisting two start-up organizations with various issues.

Recruited to establish more rigorous management of enterprise performance. Led change while company integrated several acquisitions and experienced tremendous growth in revenue, colleagues, and business complexity. • Reduced by 20% number of projects by rationalizing against corporate objectives and initiatives• Led fiscal year 2008 strategic planning process, including customer and competitor scan, new BHAG (10+ years), Milestone 2015 (7-year), strategic objectives (2-year), strategy map, and strategic initiatives (1-year)• Established Project Management Office, growing from zero to six project managers• Developed metrics and processes to facilitate executive action

Partnered with leadership teams to improve strategy execution.• Helped former client assess progress and develop plan to close gaps• Led enterprise performance management training for resort company leadership• Worked closely with leadership of major NYC law firm to clarify and execute strategy

Recruited to join spinoff from Renaissance Worldwide, Inc. and start new firm with Kaplan & Norton.• Led and/or participated on client engagements to develop strategic planning & execution systems in numerous industries, including utilities, media, insurance, and food processing • Sold numerous consulting engagements, including $1million+ project, growing typical engagement price 8-fold in 12 months• Created the “Fast Track Development Program”, which enabled the Collaborative to deliver high quality work across multiple client engagements without large staff

London, United Kingdom

Recruited to join small, growing consulting firm. Moved to London office to strengthen strategic planning and execution practice.• Helped largest UK-based food retailer implement new strategy• Assisted UK global media institution secure its government funding• Enabled global IT and services firm to reclaim industry leadership• Participated on award-winning application of balanced scorecard for City of Charlotte, NC

Assisted global financial services firm in developing an implementation plan for the consolidation of operating facilities and the reengineering of various major processes.

Recruited to GE Corporate Benefits Delivery to improve partner reporting. Learned and applied continuous process improvement tools to various benefit processes. Became member of GE Corporate Healthcare team evaluating medical benefit utilization management programs for quality. Later became member of team tasked with improving non-work-related disability management.• Selected new medical benefit utilization management partner for entire company• Developed more integrated non-work-related disability management process

Mba, General Management

Activities and Societies: Elected Member Student-Faculty Council Member Black Business Student Forum

Ba, Government

Activities and Societies: Harvard Model United Nations, The King's Fellowship

Education record