Bill Horrocks Email & Phone Number

Northampton, England, United Kingdom

Key programme activity is ensuring that iPSL Service teams are able to support applications as they are moved from on prem to Azure Cloud.

North West England

Bill is MD of Globescope.org a niche consultancy. As MD, Bill was responsible for new projects, associate resourcing & assignment, customer acquisition & retention and overall day to day management.

West Yorkshire

Responsible for managing the Record Retention work stream of the (huge) GDPR programme.

Halifax, United Kingdom

Leading the General Insurance work stream to make the best use out of LBG Partners both on and off shore. Transforming Run the Bank, Change the Bank and Testing by implementation of Automation, Simplification, more Agile processes and different ways of working. Responsible for Development of the RFP through Transition to selected Partner.

Bill is Co-Director of a small niche consultancy company - Globescope.Org. In this period he took up a hands on role in order to refresh key business processes and implement compliancy measures required for the businesses. Bill also contributed more fully in the day to day running and the business growth challenge focussing on both retention and acquiring new Customers..

Manchester, Cardiff, Birmingham, Edinburgh

Interim role as Head of ADM for LBG Asset Finance (incorporating Lex Autolease “LA” & Black Horse Finance “BH” brands). The key Acountabilities of Bill's role were : Lead a large, geographically diverse and technically complex IT systems development function (around circa. 500 direct and indirect colleagues) that consisted of a number of specialist and technically diverse Platforms. Overall accountability for the delivery of projects and programs within platforms ensuring that delivery is on time, budget and implemented with minimal business interruption.Overall accountability for the delivery of service performance across platforms and applications across the technical Function and platforms.Owns and manages strategic partner relationship for functional area to ensure that Asset Finance benefits through first rate supplier management and governance in line with LBG Group IT standards.

Various

A short stint, working with some success on, growing Globescope.Org and has also undertaken (1) a number of short project audits and (2) worked with a local water filtration services company on Business Process improvement reviews.

Vaious

Based in Manchester and (mainly) Jersey supporting the migration of “Wealth” Customers and Data into a new strategic Core Banking service “CBS” (Temenos T24 products) for LBG’s Wealth & International division.Successfully delivered data migration from old “Legacy” systems onto new CBS. Key achievements :o Provided proper governance & control :Defining / Planning / Monitoring / Reporting / Correctingo Defined Auto Migration strategy, Managed RFI and selection of “Partners” to support Migration; Managed “partners” throughout programmeo Was conduit between all Business areas and IT workstreams helping Business define requirements (Functional and Testing), o Managed major Testing regimes to prove data Migration quality and its’ reconciliationo Achieved 100% Data Quality and Reconciliation to the penny

Tokyo, Japan & Berlin

Head of IT workstream for the implementation of a new Internet banking service aimed at Japan.Achievements :Took over as head of IT Workstream in late April - ensured that the IT workstream was well governed.Delivered all IT requirements to date, quality an cost

Interim role based in Berlin supporting the implementation of a new Internet Banking service in Germany and the Netherlands.The core banking service for both countries was provided by OFSS's Flexcube productAchievements : (1) Managed implementation of Term Deposit functionality across the core banking system (Germany and Netherlands)(2) Implementation of Project Oslo - a new Internet Bank service for the Netherlands - also headquartered in Berlin office (3) Implenentation - managed Project Stockholm (Release 2) that brought about the full implementation of the core Internet banking service for Germany.

Concentrated on deveopment of Globescope.Org business Undertood a project to enable a local company to get Venture Capital funding to expand their business - a niche provider of commercial Water Filtration and Purification services. Streamlined all business and operational processes and implemented appropriate technology.

Interim Manager working on the Faster Payments Programme. Worked across a number of work-streams as a trouble shooter - managing work-streams that had a RAG status of Red to completion or change of RAG status to Green

Interim Manager Based in Heidelberg, Germany. Responsible for the integration of IT services from Heidelberger Leben into HBOS governed services. Succesfully delivered the programme to time and budget. Programme financial objectives delivered successfully

Programme Manager for a major HR, Payroll and Pension change programme at CFS Manchester. Responsible for end to end delivery of a number of concurrent projects within this major financial services organisation who were in the process of merging the services and functions of two businesses, the Co-operative Insurance Society and the Co-op Bank.

Successfully delivered a comprehensive IT focussed business change programme with 2 key aspects (1); enhancing existing business processes and practices to focus solely on customers and products; (2) development of new products and new interactive channels. Key achievements included : • Transformed Littlewoods IT services into a leading-edge, high quality, resilient, robust and extremely reliable enterprise with Gaming services available to c2.5million customers on a 24x7x 365 basis;• Delivered programme OLGA (£50m) - integrating Internet, Telephone and Interactive Digital TV customer services into a structured service. Delivered IDTV services to ITV and SKY;• Delivered LL’s Central Customer Management Service (“CCM”) via Programme King c.£10million - a key significant stepping-stone to changing the business to be completely customer focussed;• Implemented new Telephone Betting service "BetDirect" and implemented Call Centre Operations for all LL buisnesses;