Bill Hunter Email and Phone Number
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With over 20 years of experience in technical account management and customer success, I am a seasoned professional who delivers outstanding customer experiences and drives revenue growth for key accounts. I work as a Senior Technical Account Manager at Workday, a leading provider of enterprise cloud applications for finance and human resources.I manage cross-functional teams and resources to meet the needs and requirements of clients across various industries and sectors, from start-ups to Fortune 100 companies. I am passionate about customer delight, portfolio adoption, client retention, and service revenue growth. I leverage my skills in customer relationship management (CRM), customer engagement, and cloud computing to articulate value, collaborate with stakeholders, and achieve key business goals and objectives.
Workday
View- Website:
- workday.com
- Employees:
- 5
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Senior Technical Account ManagerWorkday Jul 2023 - PresentPleasanton, California, Us
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Customer Success SpecialistSenior Customer Success Specialist, (Saas) Nov 2022 - Jul 2023An accomplished customer success professional with diverse technical and account management experience in military, public sector, SaaS, Cloud Computing, and Supply Chain Risk Management, working with clients from start-ups to Fortune 100. A passionate and hands-on customer success advocate focused on delivering an outstanding customer experience throughout all phases of the customer journey. Experienced in managing cross-functional teams and resources to meet the needs and requirements of clients. Focused on: customer delight, driving portfolio adoption, client retention, resulting in revenue growth.
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Director (Principal), Strategic Accounts, Client SuccessAvetta Dec 2017 - Nov 2022Lehi, Ut, UsManaged relationships and coordinated a cross-functional team for key clients (top-5), retaining, protecting and growing service revenue base through all stages of customer relationship, maintaining overall customer satisfaction. -
Principal Customer Success ManagerVmware Dec 2007 - Dec 2017Palo Alto, Ca, UsResponsible for customer success, increasing product adoption, client retention, and revenue growth of strategic enterprise accounts.Built and maintained post-sales relationships with VMware’s largest and most complex customers, typically Fortune 50 accounts adopting VMware virtualization software and cloud offerings across their enterprise data centers. Provided white-glove service and acted as a client liaison -- client’s single point of contact into all of VMware business units. -
Office Of The Cto, Ambassador At VmwareVmware Feb 2014 - May 2017Palo Alto, Ca, UsNominated to this role -- as one of the 100 members of VMware's Office of the CTO Ambassador Program I work with VMware Research & Development on setting VMware technology direction. In this role, I am a liaison and advocate for R&D, the field, and VMware customers.
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Regional Training ManagerSun Microsystems Jun 2003 - Dec 2007Palo Alto, Ca, Us• Managed curriculum and development planning for both technical sales and support readiness. • Worked with stakeholder group to develop learning standards, identify leaning needs, and create learning solutions to help meet business objectives. • Facilitated development of a prescriptive learning strategy to maximize learning effectiveness and to make efficient use of time spent by field personnel in training activities. • Developed just-in-time web-based video learning activities to get new product information to field at revenue release date and facilitate rapid learning content development. -
Practice Manager, Education Consulting ServicesSun Microsystems Dec 2000 - Jun 2003Palo Alto, Ca, UsDeveloped and trained consultants on ITIL-based service offerings and assessments for IT organizations.
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Director, Customer ServiceBiztone.Com, Inc. Dec 1999 - Dec 2000Managed education and support staff in USA, Singapore, and Malaysia. Designed and deployed a centralized knowledge base and integrated support ticketing system. Designed tiered support offerings for our worldwide customer base, employing a follow-the-sun model.
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Systems Engineer, Telco SalesSun Microsystems Oct 1997 - Dec 1999Palo Alto, Ca, Us
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Us Training Center ManagerAccess Graphics, Inc. Dec 1992 - Apr 1997Managed technical instructor staff and training centers located in California, Colorado, and New Jersey.
Bill Hunter Skills
Bill Hunter Education Details
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University Of PhoenixBusiness -
Colorado State UniversityGeneral Studies
Frequently Asked Questions about Bill Hunter
What company does Bill Hunter work for?
Bill Hunter works for Workday
What is Bill Hunter's role at the current company?
Bill Hunter's current role is Senior Technical Account Manager @ Workday | Customer Success, SaaS.
What is Bill Hunter's email address?
Bill Hunter's email address is wf****@****ail.com
What is Bill Hunter's direct phone number?
Bill Hunter's direct phone number is +171386*****
What schools did Bill Hunter attend?
Bill Hunter attended University Of Phoenix, Colorado State University.
What are some of Bill Hunter's interests?
Bill Hunter has interest in Children, Soccer, Education Management, Hiking, Music, Technical Training, Animal Welfare.
What skills is Bill Hunter known for?
Bill Hunter has skills like Enterprise Software, Data Center, Cloud Computing, Vmware, Virtualization, Program Management, Pre Sales, Storage, Saas, Itil, Vmware Infrastructure, Disaster Recovery.
Who are Bill Hunter's colleagues?
Bill Hunter's colleagues are Danai Leininger, Cristiano Zanotti, Meena Kathiressun, Brandon Downing, Chris Despres, Madhan Kumar, Mariaelena Hernandez.
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