Billie David Email and Phone Number

As a conveyancing specialist in the Home Ownership team, I manage all aspects of Shared Ownership Resales and ensure compliance and customer satisfaction throughout the process. I handle staircasing, Right to Buy, and Right to Acquire transactions, along with legal administration tasks related to property ownership changes. I provide training and support to team members, oversee lease extensions, and manage complex cases. I am also responsible for account management, customer relations, and… Show more As a conveyancing specialist in the Home Ownership team, I manage all aspects of Shared Ownership Resales and ensure compliance and customer satisfaction throughout the process. I handle staircasing, Right to Buy, and Right to Acquire transactions, along with legal administration tasks related to property ownership changes. I provide training and support to team members, oversee lease extensions, and manage complex cases. I am also responsible for account management, customer relations, and process improvement to enhance efficiency and profitability in homeownership services. Show less

As a Compliance Delivery Officer at NHG, I ensured the highest standards of health, safety, and compliance across both commercial and residential properties. My responsibilities included conducting water hygiene risk assessments, overseeing plant room operations, and managing MVHR maintenance programs and repairs.In this role, I acted as the key liaison between the housing association and our clients, ensuring seamless communication and efficient project execution. I coordinated with… Show more As a Compliance Delivery Officer at NHG, I ensured the highest standards of health, safety, and compliance across both commercial and residential properties. My responsibilities included conducting water hygiene risk assessments, overseeing plant room operations, and managing MVHR maintenance programs and repairs.In this role, I acted as the key liaison between the housing association and our clients, ensuring seamless communication and efficient project execution. I coordinated with multiple contractors, monitored project progress, and handled budget management and payments, ensuring that all work met our rigorous compliance standards. Show less

Providing Legal Advisor to customers for the relating to their needs.

Responsible for the sale of all affordable homes, both new build and resale to applicants and nominees and guiding them through the buying process.

Responsible for the co ordination of two organisation wide change programmes.Consulting on original build for bespoke Microsoft Dynamics CRM.

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Providing a personal service to customers by matching their needs to our products, ensuring the maximum take up of sales products including new build, resales and private sales properties

Responsible for processing customer VAT refundsComplaint resolution

Providing excellent customer focused service answering emergency 999 high priority and Non emergency callsObtaining and recording accurate information.