William M. Email & Phone Number

Ramsey, NJ, US

118 Moonachie Ave, Carlstadt, NJ 07072

• Acre Vans Inc Amazon Delivery Services Partner (DSP)ACREVANS – JUNE 2020 TO JULY 2024 – LODI, NJ – 4 YEARS AND 1 MONTH, FOUNDER, 100% OWNER
• Selected by Amazon to be one of 1,963+ Amazon DSPs in the US and Canada
• Developed on-boarding and off boarding processes and trained Team Leaders in HR and Operational processes that I developed – integrated with Amazon AMZL processes – last mile delivery and warehouse operations
• Within 7 months in 2020 hired, trained and developed team of 36 drivers and 5 team leaders to produce revenue of more than $600k at 16% profit margin
• Expanded business with Amazon in 2021 to more than 44 routes (with 51 vehicles) and a total team of more than 80+ associates within my company
• Achieved revenue and profit goals of more than $4M/14% for FY 2022 - growing team to 140+ W2 employees

Secaucus, NJ

Greater New York City Area

Formed LuSyv Inc to meet the project management consulting needs of large financial services organizations and government. Practice is focused on implementing solutions (Product, Process, Tools, Applications, and Methodology), as well as developing and implementing business strategy. Clients include: Wells Fargo, Verisk, MetLife, New York City and the.

Jersey City, New Jersey

• IT PMO Project Manager – Learned PMO 2.0 Methodology and Delivered Participation and Premium Report Form Systems Phase 1 Delivery within first 45 days of being hired on Product that generates $400M+ in Verisk Revenue.
• Joined Agile Team to rapidly deploy new methodology for Technology and Services Department (TS&D) Brilliance & Innovation Program.
• Proposed Innovative Department-wide Communication Program and received recognition from CIO Chief of Staff as a “Disciple” of primary department initiative.

Greater New York City Area

• Peoplesoft IT Project Manager – Hired to Initiate, Plan, Kickoff and Manage planning & implementation of Oracle PeopleSoft 9.0 to 9.2 & PeopleTools 8.54 to 8.56 refresh and retrofit at KPMG Montvale, NJ location.
• Administered contract terms between KPMG and Oracle, facilitated contract meetings and published minutes
• Assisted KPMG IT Director with daily Program Management activities and assumed 100% responsibility for all Enterprise PPMO process activities including the facilitation of budget approvals in excess of $5M+
• Coached other IT Managers and Directors through KPMG PPMO processes and facilitated approval of more than $6M+ in additional project funding through the KPMG IT PPMO

Long Island City, NY

Illumination Program Manager for Office of Pupil Transportation (OPT), The Office of Pupil Transportation (OPT) is the largest school transportation department in the country. Over 600,000 New York City students attending both public and non-public schools located within the five boroughs and neighboring counties in New York, New Jersey and Connecticut use.

Greater New York City Area

Scrum Master for IT Unified Desktop, Agile Initiatives. PM and CSM for Application development projects on TIAA CREF's Unified Desktop Web Platform.Utilized IBM's RTC and agile principles to successfully deliver 3 projects - managed from inception through deployment and warranty period. Improved Field Consulting Group visibility in to activities for.

Greater New York City Area

Project Management including full control of Budget, Scope, Resource management for projects including: Data Warehousing, Hurricane Sandy Response, and fulfillment of regulatory obligations for Information Transparency - Local Law 44.

Greater New York City Area

• Through the Integration Management Office (IMO) - consulting with Senior level executives, Team leaders, Program Managers and Liaisons as MetLife worked to complete the International M&A process with Alico (formerly of.
• Delivered Corporate Systems Application Development Support Model across 5 Global Regions for MetLife’s acquisition of AIG’s international division, Alico
• Directed MetLife IT Corporate Systems Integration PMO, applying practical measurement to IT Projects resulting in improvement of IT responsiveness to business objectives and goals
• Directly responsible for and managed PMO annual budgets in excess of $65M
• Responsible for development of Business and IT, Closing Day Management Online.NET Application and implementation of MetLife “Unified IMO Command Center” for MetLife’s acquisition of AIG’s international division, Alico

Greater New York City Area

• With the Division of Instructional & Information Technology (DIIT) - worked to improve Program & Project performance. Business Process Redesign analysis. ARIS Technology Project Management.
• Facilitated requirements gathering/JAD sessions with key stakeholders for NYC DOE,.NET ARIS application
• Established first Application Development Portfolio Management Process
• Project Manager of Release 2.B ARIS Deployment

San Antonio, Texas Area

• Wells Fargo, legacy Wachovia and Golden West PMO implementation in San Antonio, TX. Worked with Executive Management to develop, staff, and train implementation-oriented PMO for the Pick-a-Pay portfolio, managed in San.
• Provided consulting services to C-level and VP-level clients.
• Implemented “Fast Start” PMO with focus on improving application development project performance – reducing online development project time by more than 30%
• As a consultant, responsible for Wells Fargo technical and PM staff acquisition, staff development, termination, and coaching for successful, on-time application implementations
• Project Manager for Proof of Concept Clarity deployment

Greater New York City Area

• Worked with MetLife and United Healthcare, coaching a Stratgic Enterprise Program through expansion. Provided consulting services to C-level and VP-level clients at MetLife. With MetLife Individual Business Division.
• For Individual Business Division, Planning and Strategy Department of the President, provided successful leadership support for IT and Business Process outsourcing program and Retirement Strategies Program development.
• Directly responsible for and managed PMO annual budgets in excess of $50M
• Project Manager of United Healthcare and MetLife.NET online Retirement Calculation Site

San Francisco Bay Area

• Responsible for IT Portfolio Budget in excess of $35 million. Accountable for Business Benefit realization of more than $160 million. Formally recognized for achievement in Process Development and Process Redesign..
• Led Procurement and Budgeting Systems and Process Development resulting in increased controls and cost savings exceeding 38%
• Developed and delivered PM Training program & methodology for CSAA, IT PM’s leading to 13% reduction in Severity I & II defects post implementation
• Provided direction and training program for other PMO Resource Center Directors
• For acquisitions, performed Business Process Redesign (BPR) of Metrics and Measurements core Process - leading to Process ownership and increased Project Portfolio effectiveness
• Led Reduction In Force Team to develop HR strategy for Division Management at AAA

San Francisco Bay Area

• Completed 10 small to medium successful software and infrastructure projects Responsible for all aspects of infrastructure projects from conception, budgeting, analysis and design through build and post implementation..
• Improved Project Management processes by leading brown-bag Key Learnings from recent projects
• Completed Office Relocation Project for 300+ employees as a result of the closure of PFC Financial

San Francisco Bay Area

• Managed logistics (technical & non-technical) for “The Employer” legal trade show in Monterey, CA and Hilton Head, NC under the Senior Shareholder, Gary Mathiason. Project Manager for successful e-mail systems.
• Directed technical & non-technical assets for “The Employer” in Monterey, CA and Hilton Head, NC
• Project Manager for e-mail systems migration of 900 users from Lotus cc:Mail to MS Exchange 5.0 and 5.5.
• Developed job classification and employee career tracks for IT knowledge workers
• Integrated Exchange organization with legacy Lotus cc:Mail post offices, MCI x.400 and the Internet
• Developed domain and Exchange architecture design specifications, WINS and DHCP architecture

San Francisco Bay Area

• Served as IT Human Resources liaison, providing management options for retaining technical talent during international transition
• Worked with the management team to provide pre-move transition of the Technical Support Department to a new geographical location
• Worked to improve the Technical Support Department’s networking and enterprise level trouble shooting skills
• Responsible for networking testing during Product Development and pre-release of Bancroft Whitney CD-ROM products

Greater St. Louis Area

• Installation and configuration of 12 Compaq 1500 servers with Windows NT 3.51 within the Corporate Enterprise
• Administered manufacturing, quality and audit documentation
• Performed Training for System Administrators in the use of NT 3.51

Greater St. Louis Area

• Project Manager for 1000+ person gubernatorial rally
• Setup and installation of office servers, PC’s and printers, LAN’s and Internetworking
• Coordinated Information Systems efforts between Clinton Gore 96’ and external organizations

Greater St. Louis Area

• With 3 team members, converted 15,000 desktops and 150+ servers as part of IBM Refresh/Retrofit
• Installed and migrated Novell 3.11 Servers, and assisted in PROFS to GroupWise e-mail conversion
• Performed tier III desktop support for Refresh/Retrofit desktop users

• Redesigned and implemented new back up scheme for all DOJ Criminal Division Servers and Data
• Conversion of more than 150,000 documents to image DB on AS/400 using IBM proprietary software and RPG
• Responsible for System Administration and desktop support of 400 prosecutors, administrators and staff
• Administration and report production for Computer & Health Care Fraud DB using Query on the IBM AS/400