Bill Rose Email & Phone Number

Dover, Delaware, United States

Seaford, Delaware, United States

Milford, De

Federalsburg, Maryland

• Assisted Lead Operator in setup and operation of Comexi FI 2108 8-color flexographic printing press• Achieved difficult production goals consistently by optimizing press operations with time management, delegating tasks, and supervising press crew.• Developed press crew by instilling behaviors that maximize productivity while maintaining high quality production• Managed web tension, impression, coating, and drying processes to sustain specific operating levels through constant observation• Maintained water-based inks by taking Pantone Matching System (PMS) X-Rite readings and viscosity measurements via Zahn Cup• Documented production data hourly and daily including quality and downtime with timesheets, charts, and graphs to ensure standards are maintained and/or improved• Diagnosed malfunctions, troubleshooted issues, and performed repairs to keep press operational

Beckley, West Virginia

• Implemented an effective sales culture that focused on consulting with customers to build relationships which created up-selling• Focused on the development of my team to become proficient in building rapport, overcoming objections, and utilizing the selling funnel• Delegated the production of jobs to Print & Marketing team to fulfill customer orders and meeting deadlines• Responsible for driving key business metrics including: profitable sales and margins, exceptional customer service and quality, increasing associate satisfaction, and reduce turnover to dramatically grow the business

Mount Hope, West Virginia

• Interpreted engineering drawing, sketches, and blueprints to establish methods or sequences and of operations needed to fabricate parts• Conducted setup and operation of JET lathes and JET milling machines to fabricate a wide variety of polyurethane parts• Inspected completed parts for any defects and ensured conformance to specifications using precision instruments such as, calipers, micrometers, durometers, and height and depth gages

Beckley, West Virginia

• Introduced a consultative selling process to Electronics and Copy Center associates to build relationships with all customers, especially business customers• Centralized focus to 3 key areas: exceptional customer service, consultative selling, and presenting total solutions• Coach, Motivate, and Develop by empowering team to learn and grow within the company.• Generated individual sales goals for every associate to achieve sales goals and profit margins• Strengthened our small business customer list with networking strategies• Executed Manager on Duty Role performing cash room procedures, opening and closing of the store, resolving customer issues, and oversaw the recruitment of new hires

Beckley, West Virginia, United States

• Promoted from Electronics Manager to Copy Center Manager to launch the new Business Discount Program (BDP)• Partnered with local businesses to become the sole provider of any printing, promotional, marketing, or design work they may need• Developed strong relationships with many business owners throughout the area by building rapport for each person• Coordinated the successful launch of the BDP Program by calling local businesses and discussing how they market themselves• Boosted sales in 5 months and established a productive Copy Center business

Beckley, West Virginia, United States

• Promoted from Electronics Associate for generating the highest sales in the department• Knowledgeable with laptops, tablets, software, home electronics, and office supplies• Recognized as top salesman assisting in the increase of sales over last year• Instilled a friendly, upbeat environment that was designed to interact with every customer• Administered training to associates on day-to-day operational responsibilities to keep the department stocked, tagged, and clean• Coached Easytech associates the selling behaviors for Advanced Selling by doing role plays to improve where needed• Inspected daily loss prevention guidelines for compliance to minimize shrink