Bill Schneider Email & Phone Number

Cleveland, OH, US

Willoughby Hills, Ohio, United States

Director of Ambulatory Operations, covering Willoughby Hills, Chardon, Concord, Mentor, Youngstown and Madison.

Ohio, Kentucky, Pennsylvania, New Jersey

• As Regional Director oversaw all daily operational aspects and P&L management of the eleven practices and three ambulatory surgery centers across four states. Managed 6 people directly, overseeing a team of 400 and.
• Redeveloped local leadership team to manage as a region instead of at a practice level, resulting in decreased staffing expenses while still serving the same number of patients.
• Realigned Optometry medical support in the region, allowing surgeons to focus on surgical consults and increase conversion rates by 10%.
• Realigned infrastructure to improve referral patterns from local physicians.
• Integrated multiple practice management and EMR platforms into the corporate platforms after EyeCare Partners was acquired by a private equity company.
• Successfully recruited 6 physicians to increase capacity across the practices.

Tallmadge, Ohio, United States

• Focused on the integration process for two of the three Northeast Ohio practices.
• Integrated local optical lab functions to the corporate platform, resulting in decreased costs for practices.
• Improved customer experience by consolidating the phones to one Contact Center, also reducing costs.
• Fostered an environment where change was viewed as positive growth.

Reporting to the Director of Pediatric Services, directed all daily operational aspects of the seven divisions under the Pediatric Surgery Group. Managed a budget of $5M and a team of over 125 employees.· Developed a new team infrastructure within a COVID-cautious environment.· Successfully implemented a 2022 budget within 6 months of entering the role.·.

Directed all daily operational aspects of the Eye Institute including HR, finance, IT, P&L, budgeting, new service development and working with vendors. Managed over 650 people as Interim Director of Sub-Specialties.· Exceeded budget goals by an average of 10% over three years.· Grew revenue for department by 60% in three years through strategically adding.

Brecksville, Ohio, United States

• Managed a cross-functional team of over 100 employees and oversaw the daily operations in 6 main locations and 30 satellite offices.
• Led multiple acquisitions of smaller optometry practices, including identifying acquisition opportunities, managing relationships with practices, analyzing the business opportunity and determining strategic fit.
• Designed a rapid growth strategy which resulted in a 200% increase in staff and 300% increase in revenue over a two year period.
• Implemented multiple practice management and electronic medical records software programs and redesigned the IT infrastructure to a Cloud based solution.
• Developed HR infrastructure, serving in an HR generalist capacity, including creating job descriptions and an employee manual.
• Created a research department and new technologies that provided patients with access to state-of-the-art technologies and procedures to improve their care.

Brecksville, Downtown Cleveland, Bedford, Elyria, Avon, Beachwood

Clear Choice Custom LASIK Center is a leader in the patient experience when patients are ready to have LASIK, Crosslinking or any other refractive procedure to help them improve their vision. Clear Choice has some of the most experienced surgeons in the country, who can choose among the four lasers on site so each treatment is catered to the individuals.

Brecksville, Ohio, United States

Supervised a team of 10, focused on delivering the highest level of customer service in the industry.Launched event marketing initiative and attended over 100 events per year with a team, which lead to an increase of hundreds of additional new patients. Implemented practice management, reporting and telephone software to streamline scheduling and.