Bill Tabbit-Humphrey Email and Phone Number
I LOVE People, Enabling Success, & Solving problems!I am the oldest of 12 children. In today's world, it is a combination of yours, mine, and ours. My parents were blue collar workers - trucker driver &hair dresser. Grew up on a very rural town in PA in a trailer and 10acres of land to roam. The math speaks - 12 kids, 2 parents, rural, trailer - when I wasn't working at home, I was working at a restaurant. When I was 12yo, I begged a local restaurant owner to let me work for free for the weekend to earn a job. I washed dishes 9-12 on Sat and 9-2 on Sunday. The next week, I was doing the same except now I was making $24 for my efforts and providing $15 to the house & this was the start for me to drive success!I know the grit of hard work and the focus on a goal. This passion & drive helped me to start college early with a 4.0GPA. This focus on the goal and process allowed me to volunteer as an EMT and Fireman while going to college. I completed my degrees while working full time (no, I didn't have a 4.0 GPA, but was a solid 3+). Upon graduation, I decided to take the job furthest away from home. I was determined to be successful on my own. Moved to Texas and started my formal professional career. I became a Dynamic Technical Sales leader who brings a unique combination of customer focus, technical subject matter expertise, and strategic business vision to the challenges of growing new business, expanding market share, and enhancing bottom line profitability. Multidimensional thinker who effectively balances analysis, logic, and interpersonal dynamics to create effective strategic and tactical plans. Trusted partner with senior client leadership who brings honesty, credibility, and a "can-do" attitude to all aspects of the sales cycle - from initial contact through final delivery. Globally oriented professional, skilled in business development in Americas, EMEA, and APJ. Motivational team builder who forges world-class Services and Sales teams that consistently outperform expectations. Visionary coach & mentor who develops talent to leadership roles.Specialties: • International Business and Technical Acumen• Strategic Global Planning• New Business Development• Existing Account Expansion• Multi-National P&L development/planning• Long Term Global Relationship Management • Top Line Revenue Growth• Forecasting and Budgeting• Talent Coaching / Mentoring / Development• Exceptional Customer Centric approach to prospects, customers and partnersI am thankful for the impact I have on my team, my customers & my partners success!
Alteryx
View- Website:
- alteryx.com
- Employees:
- 1618
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Senior Vice President, Customer ExperienceAlteryx Nov 2024 - Present
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Group Vice PresidentInformatica Mar 2023 - Nov 2024Austin, Texas, United States -
Vice President Professional ServicesInformatica Oct 2017 - Mar 2023Austin, Texas Area
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AdvisorAdvisorycloud Mar 2019 - Mar 2020Austin, Texas AreaIf you are ever seeking business advice, you can request a meeting with me on AdvisoryCloud at https://www.advisorycloud.com/profile/William-Tabbit-Humphrey. -
Sr. Director - Global Professional ServicesTableau Software Dec 2011 - Oct 2017Direct all Professional Services operations globally from initial discovery through implementation and back office. Build and develop Services Practice from 1-2 person domestic operation into a 100 person international operation. Develop sales enablement and enterprise readiness marketing materials to grow revenues year over year. Manage multi-million dollar budget.• Key accounts include PNC, Barnes Jewish Christian Healthcare, General Motors, EMC, Bank of Ney York, AMD, CISCO, Bank of America, John Deere, Walgreens, Amway, Harley Davidson, eBay, EA, and Syncapse.• Developed rapid growth Services Business while ensuring profitability - Segmented business into Channel, Commercial, Enterprise and International practices ensuring proper strategies - Revenue growth year over year while managing profit margins - Developed processes to support 80+ billable resources - Developed tier consulting resources to meet the widely diverse needs of the Services practices• Developed Enterprise Practice to enable Tableau to move across the chasm of business adoption - Developed multiple White Papers for enterprise space – Center of Excellence and Implementation - Updated public face marketing materials – print and online - Enterprise Proposal Process created and implemented - Adoption Methodology created and rolled out to Sales teams• Grew average deal size 5x year over year and increased second project add-on efforts by 50% - Development Continuous Effort Price Tier packages for long term engagements• Personally owned business development for mulitple six figure Services deals• Successfully negotiated and developed all Services related contracts to ensure win/win scenario for Tableau and customer ensuring Tableau’s Intellectual Property was protected.• Developed Global Partner Program to certify and ensure bench strength for Tableau and the partners while ensuring the exceptional Tableau customer experience -
Sr Director - International Sales And Global Client ServicesPervasive Software Feb 2008 - Dec 2011• P&L responsibilities include successfully development of and management of a budget for international sales and marketing with year over year growth.• Created a new recurring revenue model that led to revenue growth year over year. Optimized the license and subscription renewal process, increasing retention rate and revenues on renewals• Created International Lead Generation Team for outbound business development, increasing inbound leads & qualified opportunities.• Through strategic, executive-level business development identified and developed several net new partnerships resulting in recurring license and services revenue in excess of 100K per deal annually (USD/GBP/Euro). • Led over 24 public presentations, participated in panels, and provided thought leadership on the integration space. Led over 30 press and analyst briefings that helped expand brand awareness of Pervasive and its various divisions and offerings.• Managed PS growth for a radical increase in revenue while improving profitability and positive outcomes; optimized new hire onramps and promotions (doubled the size of the organization over three years) resulting in increased revenue 400% over three years.• Increased Global Client Services’ fully loaded profit margin from by rebuilding an expanded, better trained organization to deliver successful projects. Through coaching, best practices, and relevant benchmarking, developed 4 project managers, 3 senior managers, 4 line-level managers, & 3 solution architects, helping them take on increasing levels of responsibility.• Through team restructure and ongoing education, technical support teams increased customer satisfaction, increased productivity(support tickets resolved per person), and increased leads passed to professional services.• Provided vision, strategic direction and direct/indirect supervision of technical, managerial, sales, marketing and administrative resources and resided in Austin, London & Frankfurt – 60+ employees.
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Sr. Manager - Global Techncial Pre-SalesPervasive. Software, Inc Jun 2007 - Feb 2008• Reduced time-to-close and increased top-line revenue by rebuilding and expanding sales engineering team to support a growing sales team; optimized performance of the increased headcount by creating and implementing KPI standards. • Increased partner/channel ecosystem revenue by working directly with strategic accounts sales teams to expand license, solution and services revenue from channels, including provisioning additional technical and sales support to partner ecosystems as needed.• Optimized sales engineering compensation and incentive plans and processes to ensure key revenue producing deals were top of mind not only among sales engineers, but across the division.• Drove and developed leadership talent within the team (35% growth in internal promotions), new career growth paths in collaboration with sales and human resources.
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Manager - Professional Services And Acting Director Of Customer CareSurgient, Inc Aug 2006 - Jun 2007• Ensured prompt revenue recognition for top-line revenue reporting and bottom line budgeting by creating and implementing best practices for contract development and requirement gathering for Surgient.• Developed processes to improve and coordinate internal communications for a 360-degree view of accounts; maintained pre- and post-sale relationships with key strategic accounts.• Managed budgeting and estimating (costs versus project expenses) to ensure profitability.• Developed a customer-centric support process, along with a Customer Success Manger program, that minimized attrition of run-rate subscription revenue (attrition dropped to <10%).• Established, maintained, and met/exceeded contractual SLAs in a 24x7 hosted production environment.• Developed and coached technical staff to increase productivity and customer-centric skills, across multiple functions, for 15 employees. -
Sr. Project ManagerSurgient, Inc Apr 2006 - Aug 2006• By refining, managing to, and improving delivery on Surgient’s Deployment Methodology, improved budgeting and estimating (costs versus project expenses), and project management, ensuring the successful and profitable installation, integration, and deployment of projects. • Improved daily communication with internal/external teams to increase customer satisfaction and project success.• Developed accounts for services, increasing recurring revenue, and leading to an increase in reference accounts.• Increased services account penetration, resulting in additional annual recurring subscription revenues for both products and services.
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Sr. Manager - Professional ServicesPervasive Software Nov 2004 - Apr 2006• Created best practices methodology for contract development and requirement gathering, to ensure successful implementation of Pervasive products. • Developed forecasting model for accurate reporting and executive visibility into the recognizable revenue pipeline.• Through new approaches to strategic account management, expanded license and services revenue per account, ensured customer satisfaction through project planning that exceeded client expectations for executing within timelines and budgets. • Provided crisis management as needed for accounts in critical stage of implementation or sales cycles, owning all customer-facing responsibilities internally and externally.• Developed team expertise, skills, and credentials by mentoring reports and peers towards PMI certifications; managed one of three teams comprising of 7 employees.• Developed and managed the Professional Services P&L.
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Sr. Systems EngineerPervasive Software Jul 2002 - Nov 2004• Provided telephone and on-site technical assistance to ensure rapid close of corporate account deals, for net new customers as well as the added account penetration for existing customers. • Trained Sales and Sales Engineering teams on soft skills and technical skills for Database and Integration product lines. • Provided EMEA based sales engineering and account development support while living in Frankfurt, Germany for 6 months.
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Sr. Developer Support EngineerPeravsive Software Feb 2000 - Jul 2002• Worked with sales on strategic accounts and high visibility pre- and post-sales issues.• Acted as a central point of contact between Pervasive and clients/prospects for various Engineering projects.• Responsible for code generation to remedy product defects in collaboration with Engineering.• Created Migration Initiative resulting in customer specific plans/source code for migrating to the P.SQL product line.
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System EngineerElectronic Data Systems Sep 1999 - Jan 2000• Provide Tandem/CoolGen support for claims processing for NHIC. Handle production issues through researching and implementation of changes for testing. Monitoring and Supporting Claims processing for TX Medicaid and Medically Needy programs for real-time and cycle claims processing.• Interact with Outside Vendors, EDS Account, and Texas Department of State Health Services to gather information, Analyze Requirements, Develop Solutions, and Complete Documentation for the EDS System Life Cycle Deliverables. -
Technical AssociateElectronic Data Systems Jun 1998 - Sep 1999• Provide Voice Response Unit support to Massachusetts BC/BS. Handle production issues in a real-time environment and the development of new changes to an existing voice system. • Assume Leadership role of various projects from inception to production roll-out for the Texas Medicaid account of EDS. Acted as a project coordinator and technical facilitator ensuring regulated and requested changes were properly implemented by the Mainframe and Tandem technical teams.• Assume the Eligibility Subject Matter Expert role providing direct business and governmental agency support. Prepare internal and State memos on various aspects of operations – project and process.
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Informational Technology TechnicianBlue Cross Of Northeastern Pennsylvania May 1997 - May 1998• Resolving various conflicts between users and the Information Technologies Department. Network LAN Administration and Troubleshooting hardware and software within the IBM Token-Ring environment.• Installation/Upgrade of hardware and software including Database Management. Utilize both OS/2 Warp and Windows NT to establish user interfaces with mainframe servers and IBM “dumb “terminals.
Bill Tabbit-Humphrey Education Details
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Touro UniversityInternational Business -
Computer Science
Frequently Asked Questions about Bill Tabbit-Humphrey
What company does Bill Tabbit-Humphrey work for?
Bill Tabbit-Humphrey works for Alteryx
What is Bill Tabbit-Humphrey's role at the current company?
Bill Tabbit-Humphrey's current role is SVP @ Alteryx | Dynamic Global Customer Experience Leader.
What schools did Bill Tabbit-Humphrey attend?
Bill Tabbit-Humphrey attended Touro University, King's College.
Who are Bill Tabbit-Humphrey's colleagues?
Bill Tabbit-Humphrey's colleagues are Jordan Boaz, Aiden Neves, Mantap Banget, Pranav Simha, Lauren Garcia, Gillian E., Michelle Frontz.
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