Creating online training using Storyline 360, Rise, SABA Cloud, LMS Administration, PowerPoint, Word, Excel, Stream, Teams, image and video editing, and closed captioning. I enjoy the technical aspects of Storyline 360 using triggers and variables to create interactive training.

• LMS365 Administrator, responding to LMS questions, setup of courses and annual compliance training plans, Excel and Power BI reporting, assisting users with technical issues, setup of email notifications, auditing learner records• Completed LMS365 Admin training, Power Automate, and Power BI courses• Developing Captivate courses for LMS 365, testing, and editing• Project Management of multiple assignments, working with SMEs to create training plans• Creating Stream videos and Channels for training• Reviewed ClickLearn for training purposes• Created a Microsoft Form for PIT Evaluations replacing paper documents and removing the need for scanning, to be completed with an iPhone, and saved as a PDF into SharePoint Folders• Importing the PIT PDF Evaluation into LMS365 for each user’s record

Technical writing and instructional design for internal training on the E2 Shop ERP Manufacturing System

Licensed Loan Officer in OH and KY

• Temp Consulting at Johnson & Johnson Ethicon Endo-Surgery providing services for Global Education Solutions for their SUMMIT (Cornerstone) Enterprise Learning Management System (ELMS)• Administrative and end user support of ELMS• ELMS systems support and systems strategy support to provide optimal learning management platform performance to support learning and to optimize business operations

• Part-time Customer Service Associate II in the Plumbing Department – evenings and weekends• Assisting and educating customers with all of their plumbing needs in rough and fashion plumbing• Promoting customer loyalty plans• Zoning, cleanup and visual merchandising of products

• Development and Instructional Design of eLearning on-demand solutions for training using Articulate Storyline 360, Photoshop and SnagIt for the Jenzabar JX product line (Advancement)• Work with Account Management team and customers to plan and develop training plans, ensure documentation is current and relevant• Schedule and coordinate JAM (Jenzabar Annual Meeting) Preconference Sessions• Schedule and coordinate WebEx training sessions and monthly reporting/billing• Answer client questions via phone and emails

Working with the Procter & Gamble eLearning team to deliver online courses, to provide technical writing skills, instructional design, administration of the CourseMill Learning Management System, and reporting. Online course development using Lectora and Photoshop, Expertise in Word and Excel.

Develop and deliver web-based training programs and courseware, including course materials, exercises, skill evaluations, implementation, and maintenance of SCORM conformant courseware.Courseware developed using Captivate, Flash, DreamWeaver, Photoshop, Fireworks and PowerPoint.Provide administrative support for the ADLS Med+Learn LMS derivative and Joint Knowledge (KX) system to include managing student roles, course uploading, running reports, assigning user roles and permissions, creating classes and enrolling students, student help support, and FTP transfer ability.

Credentialed in Cadence, Prelude and ADT Prelude. Facilitated training for 1000+ students. Responsible for conducting Epic end user classroom training in an assigned application, set up of the training classes, including administering a proficiency assessment and class evaluation, working with the Principal Trainer to improve the effectiveness of the training through feedback obtained in the classroom.

• Design and develop eLearning courses and materials using Captivate, Flash, Photoshop and MS 2010• Load, test, debug and configure training for optimal user experience within the Plateau Learning Management System.• Developed a Captivate course that uses variables and if statements to allow a user to review only lesson material or to retake only a quiz. The course had quizzes every three or four pages and I was able to rearrange the course flow using this method.

Updating PowerPoint presentations, writing, development, editing and maintenance of courses, writing exam questions, reviewing and testing eLearning courses

Assigned to complete an over due online course, online courseware development using Captivate, Photoshop, Flash, SoundBooth - to edit audio, DreamWeaver, Word, Excel, PowerPoint, Sharepoint, Adobe Acrobat Pro, and some JavaScript, uploading/file maintenance updates, course review and testing/troubleshooting, working with programmers to implement changes in the Learning Management System

Processed 401(k) account inquiries, historical transaction information, & check replacement. Communicated contribution, loan processing and withdrawal guidelines. Attended a sixteen week training course.

• Assigned to Kroger’s Web Based Learning Team to convert CD courses into a web based Learning format - eLearning - hosted on their own ColdFusion LMS• Developed courses in Flash, ActionScript, Photoshop, DreamWeaver, HTML and some ColdFusion• Organized and facilitated meetings working with all levels of the organization including subject matter experts, instructional designers, project managers and consultants to finalize course storyboard scripts and to implement course changes• Built online courses in ACT Director, quality checked my own courses as well as other contractors on the Neoware and CBT PCs• Received outstanding review for quality of work and working well with all levels of the Kroger organization• Took digital photographs based on course storyboard scripts at local Kroger stores for each eLearning course, optimized images using Photoshop for use in eLearning courses• Completed the project two months early and created several Spanish course versions

• Responsible for managing and developing SCORM compliant eLearning Insurance courses using narration and text for CD, online and print formats• Involved with all parts of the course development process - rough concept, storyboards, instructional design, editorial review, updates, quality control and marketing support• Increased training revenues from $800,000 to over $2.1 million, without increasing staff• Designed courses in Flash, ActionScript, DreamWeaver, HTML, Fireworks, used GoldWave for audio track editing, some Illustrator and Mac image editing• Used ActionScript in Flash to add bookmarking and completion tracking for online courses and also for SCORM/LMS compliant courses• Developed online tutorials using Captivate• Online CAM Report and TestCraft Assessment system administrator• Project Manager for the One Card System Annual Planners’ project• Produced five training manuals for The Hartford School of Insurance• Developed SCORM/LMS compliant courses using Digilore’s Learning Control Center, Moodle and Alfresco