• Directs the development and installation of procedures and controls, to promote collaboration, transparency, communication, and adequate information flow.• Oversee and assist Regional Managers with the annual rebidding of monthly service contracts and monitor performance and compliance with contract requirements.• Ensure compliance with Property Management policies and procedures, codes, regulations, and governmental agency directives.• Prepare reports, and collaborate on the annual budget, and other documents for C-Suite.• Oversee the execution of required green initiatives timely.• Ensured compliance with property management policies and procedures, codes, regulations, and governmental agency directives, including green initiatives.• Implemented new hire and associate training program that reduced turnover from 14% to 4%.

• Oversaw 45 Communities|12k units, across Atlanta, Charlotte, Raleigh, Charleston, Birmingham, Huntsville, Nashville, Memphis, and DC Market• Onboarded new acquisitions & and successfully dispositioned properties through sale.• Developed & and assisted with capital projects over 10M plus. • Managed the DD on new acquisitions and assisted with underwriting. • Reviewed proformas & and worked with assets to achieve results. • Shopped potential new acquisitions with clients and made recommendations on purchase and add/value opportunities.• Executed lender requirements and green initiatives timely.• Oversaw the Annual Budget process for R&M and Capital Expenses.

• Oversaw 16 properties - GA, TN and AL• Operator of the Year 2016|2017• Top performing Region on bottom line performance and Satisfacts scores 2016/2017• Overseeing the Value-Add Program in the Atlanta Market-Rehab of 7 communities.

• Responsible for building, managing, and leading the sales departments by overseeing sales for new and existing customers of Scheduling Institute products and services to meet company sales and revenue goals.• Took the sales revenue from a monthly average of $400,000 to a monthly average of 1.2 million in just 6 months.• For the inside sales team, established quotas and sales forecasts, executed operating plans, and ensured sales objectives were met on a weekly and monthly basis.

• Oversaw new and existing apartment and commercial developments to add to portfolio, A-B-C-D grade units.• Direct renovation and capital projects for each site, develop promotional marketing and leasing contracts, and establish vendor relations and new pricing.• Took delinquency from 16% average to 5%. Enhanced avg. occupancy from 40% to 93%.

• Oversaw 8 properties with 4200 units generating $44M in total revenue.• Increased average occupancy from 71% to 95% at each of the 8 properties within 12 months.• Set a record for the Atlanta Region for taking delinquency from an average of 12.5 to 2.8.• Implemented cost control measures to ensure operations remain within company targets.• Achieved a 48% revenue increase in 2011.• Turned 6 properties from losses of $1.5 million/year to profitability in 12 months.• Maximized bottom-line performance through hiring and training the right people on expense control and cost savings.

• Oversaw 16 properties with 4200 units generating $64M in total revenue. • Supervised 16 managers, 3 regional managers, 1 strategic service team member, 48 service team members, and 32 sales associates.• Improved bottom line performance by 30% within 18-24 months after each acquisition.• Directed all operational aspects of performance, profitability, and long-term planning.• Reduced controllable expenses by 25%.

• Oversaw the operations of 8 Profit Centers and $32M in revenue.• Interviewed, hired, trained, coached, and developed associates.• Took customer service scores from 3.25 to 3.90 with a company goal of 3.8

• Oversaw operations of 22 big box stores in 4 states and maintained $250M total revenue.• Reduced an average regional shrink of 2.5% to .7% per store.