• Researched and follow up on advanced claims issues by utilizing internal documentation, colleagues and working directly with third party partners, clearinghouses and insurance companies;• Supported ANSI 4010/5010 EDI transactions (837, 835, 270, 271, ePrescribe, eStatements) by phone and emails;• Documented detailed log notes for each client contact;• Trained clients on EDI features and outstanding claims management;• Prioritized research cases and incoming queue… Show more • Researched and follow up on advanced claims issues by utilizing internal documentation, colleagues and working directly with third party partners, clearinghouses and insurance companies;• Supported ANSI 4010/5010 EDI transactions (837, 835, 270, 271, ePrescribe, eStatements) by phone and emails;• Documented detailed log notes for each client contact;• Trained clients on EDI features and outstanding claims management;• Prioritized research cases and incoming queue calls;• Independently oversaw assigned projects from start to finish;• Conducted new employee training for the EDI department;• Served as back up for department supervisor and EDI enrollments specialist. Show less

• Developed and conducted orientation and training for new employees;• Managed collection and receivables of approximately $143,000 a year and posted to the proper accounts;• Maintained Lincoln Park’s database and monitored to insure collection of outstanding accounts receivable;• Resolved customer questions and concerns over the phone and in person;• Established, planned and led various activities for 100 participants;• Created systematic communication practices with… Show more • Developed and conducted orientation and training for new employees;• Managed collection and receivables of approximately $143,000 a year and posted to the proper accounts;• Maintained Lincoln Park’s database and monitored to insure collection of outstanding accounts receivable;• Resolved customer questions and concerns over the phone and in person;• Established, planned and led various activities for 100 participants;• Created systematic communication practices with families regarding participant behavior and performance. Show less

• Created and implemented a 10 week schedule of activities for 65 participants;• Provided oversight to, scheduled work and evaluated performance of a staff of 5 employees;• Set up and contracted venues for field trips including coordinating transportation.