Billy Bateman Email & Phone Number

Short Hills, New Jersey, Us

Driving customer acquisition and growth through strategic product marketing initiatives at Kustomer, a leading customer service platform. Key responsibilities include:Win/Loss Analysis: Analysis of won and lost deals to identify market trends, customer needs, and competitive advantages.Competitive Intelligence: Monitoring the competitive landscape to stay ahead of industry trends and inform product strategy.Product Packaging: Developing compelling product positioning and messaging to communicate value propositions to target markets effectively.Pricing Strategy: Collaborating with cross-functional teams to establish optimal pricing strategies that drive revenue and maximize customer satisfaction.Enablement: Developing and delivering sales enablement materials, training, and tools to empower sales teams to sell Kustomer's products effectively.I'm committed to driving product success and contributing to Kustomer's continued growth by leveraging data-driven insights and customer-centric strategies.

Provo, Ut, Us

As a Co-Founder at Signals, I played a pivotal role in transforming the company from a consulting firm into a dynamic SaaS business. My multifaceted responsibilities included:Product Strategy & Execution (June 2020 – May 2024): Spearheaded the transition to a SaaS model as Head of Product, where I drove product strategy, development, and execution. Led the design and implementation of key product features, ensuring alignment with market needs and company objectives.Operational Leadership (June 2018 – May 2024): Managed daily operations and streamlined processes to support our rapid growth and operational efficiency. Oversaw cross-functional teams, implemented scalable systems, and enhanced overall business performance.Customer Success Management (July 2023 – May 2024): Acted as Interim Head of Customer Success, focusing on improving client satisfaction and retention. Implemented strategies to address customer needs and enhance their experience with our products.Consulting Program Creation (June 2018 – May 2020): Developed and launched a comprehensive consulting program tailored for B2B sales and marketing teams, focusing on optimizing chatbots for lead capture, qualification, and appointment setting. This program significantly enhanced our clients’ engagement strategies and conversion rates.Throughout my tenure, I was instrumental in scaling the business, delivering innovative solutions, and driving customer-centric growth. My leadership and strategic vision helped position ChatFunnels as a leader in chatbot optimization and SaaS solutions.

Salt Lake City, Ut, Us

Created a business to automate monitoring of available canceled river launch permits giving my customers a significant advantage in booking them. It's creation prompted the Forest Service to change their system for redistributing canceled river launch permits for the Middle Fork of the Salmon River, Selway River, Wild and Scenic section of the Main Salmon River and Hell's Canyon of the Snake River

Salt Lake City, Utah, Us

Austin, Tx, Us

Responsible for all paid traffic and SEO management.

Bachelors, Facilities And Property Management

Master Of Business Administration (M.B.A.)