Responsible for the daily running of the Powersports store. I oversaw all aspects to include Unit Sales, Parts sales and inventory, and Service. As the sales trainer I was also responsible for the creation and training of the curriculum designed to increase productivity in the Sales department.

oversaw all logistics for running a formal course of instruction. Maintained and created curriculum to be taught to 150 students a year. Mentored, instructed and trained Instructors that did the one on one interaction with students.

• Developed, planned, organized, and delivered curriculum, by utilizing knowledge of effective training methods, resulted in implementation of a systematic training process that became copyrighted course material.• Presented information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, e-training, videos, or lectures to improve mastery of the skills by 98% amongst customers and selected to Instructor of the Year. • Managed, designed, analyzed and established curriculum to meet multiple customer needs through surveys, interviews, focus groups, and consultation, which lowered the number of inspection failures by 15% and improved performance for all customers.