I am a Senior Customer Engineer at Vertiv, a global leader in designing, building, and servicing critical power infrastructure. With over five years of experience in this role, I am committed to delivering exceptional technical support and solutions to our valued clients, ensuring their satisfaction and loyalty.My core competencies include troubleshooting, operation of precision measurement equipment, intermediate-level repair of avionics components, and a profound understanding of AC and DC voltage systems. I also have a B.S. in Electronic Systems Technologies from Southern Illinois University, which equipped me with a comprehensive knowledge of electronic systems and their applications.In addition to my technical expertise, I also have a strong background in quality assurance and leadership, which I developed during my service in the Marine Corps as a work center supervisor and a quality assurance inspector. I uphold stringent quality standards, ensuring tasks are executed with precision and attention to detail. I also foster collaboration and motivation among team members, mentoring them and empowering them to perform at their best.As a District Safety Coordinator at Vertiv Services, I champion safety initiatives and drive compliance with industry standards and regulations. My responsibilities include safety audits, adherence to the National Electrical Code and NFPA, OSHA 30-Hour certification, and leadership in creating a robust safety culture.I am passionate about providing reliable and innovative engineering solutions that meet the unique needs of our customers and enhance their business outcomes. I am always eager to learn new skills and technologies, and to collaborate with engineers and professionals from diverse backgrounds and disciplines. I am proud to be part of Vertiv, a company that is dedicated to advancing the vital applications of the digital world.