Billy A. Email & Phone Number

Redmond, Washington, Us

★ Customer solution-focused engineering, product, and business leader responsible for Azure & Microsoft Cloud Infra customer and consumption growth through global customer onboarding, reliability engineering, communications, support, and crisis management. (2K employees)★ My organization comprises software engineering, technical product & program management, customer reliability engineering (CRE), service reliability engineering (SRE), support engineering, data & applied science, business analysts, and communications management. ★ Responsible for Azure customer platform onboarding, customer's workloads architecture, production deployment, and ongoing service management;★ Responsible for Azure engineering-led customer support and service improvements, getting Azure to world-class support through engineering-led support experiences; ★ Responsible for worldwide Customer Reliability Engineering (CRE), leading architectures and design practices of Azure highest-value mission-critical customer engineering projects from design to run-state;★ Responsible for worldwide Service Reliability Engineering (SRE);★ Responsible for Crisis management team on-point for mitigating, and communicating customer-impacting outages; responsible for driving needed service level product changes;★ Responsible for Software and service engineering organization focused on the development of customer-facing and internal Azure innovations, services and systems;★ Responsible for Data science and machine-learning organization responsible for translating data into actionable customer insights across platform engineering;★ Founding product engineering executive for Microsoft Atlanta; initiating connections, hiring, and charter development years back and continuing for announced Microsoft presence and investment in Atlanta (ATL), including deep local universities and community engagement.★ L2, 2000+ full-time Microsoft employee organization across 20+ countries.

Redmond, Washington, Us

Corporate Engineering Executive for Cloud + AI Diversity, Equity, & Inclusion (DE&I) and Culture. My responsibilities include strategy creation and executing programs and pilots towards our inclusiveness, equity, and diversity representation aspirations, and that of Microsoft Cloud + AI (70K+ employees) being an organization where everyone can be their best self and do their best work.

Redmond, Washington, Us

★ Founding product engineering executive for Microsoft Atlanta; initiating connections, hiring, and charter development years back and continuing for announced Microsoft presence and investment in Atlanta (ATL), including deep local universities and community engagement.

Redmond, Washington, Us

★ Oversees the development, enhancement, and delivery of new and improved features in Windows IoT, Embedded, IoT Silicon, Wireless, Connectivity, Mobility, and Storage.★ Directs the wireless, connectivity, storage, and print experiences and stacks for HoloLens, Surface, Surface Hub, Xbox, Lumia phones and all 3rd party Windows-based devices, servers and services, including Azure.★ Expanded IoT silicon partnerships leading from a 50Mu total addressable market to 300+ Million TAM across Smart home, industrial and Smart factories industries.★ Creates innovative software and platforms for integration into computing products produced by PC OEMs.★ Manages seven direct reports with a total full-time employee headcount of 120 employees; leads advancements in IoT technologies for applications in the education, residential, retail, and industrial sectors.★ Leads the company’s Connected Home vision and industry adoption, including recent Johnson Controls GLAS smart home thermostat, with the broad goal of bringing Windows and Microsoft-connected services into half-a-billion homes.★ Oversees delivery of Microsoft’s Wireless Continuum for Windows Phone, allowing Lumia enterprise smartphones to replace the need for more expensive and bulkier laptops by using a phone, dock, keyboard, and mouse.★ First to market with the faster and more scalable HTTP 2.0 standard, beating all other competing Internet browsers.★ Secured a significant reduction in COGS for the company's online storage service, with $10+ million in yearly savings.★ Successfully lowered costs by 30% YOY from 2015 to 2016.

Redmond, Washington, Us

★ Responsible for Windows Networking functionality across all platforms, including PC, Tablet, Server, Xbox, Surface Hub, IoT and Mobile.★ Directed a team of over 20 product managers engaged in initiatives for wireless, wired, wireless display, TCP/IP, and web protocols.★ Led the integration of cellular connectivity with PC platforms, ushering in an era of Plug and Play cellular functionality.★ Innovated a wireless display experience based on Miracast that empowers users to broadcast presentations from laptops, smartphones to displays with two keystrokes.★ Developed and delivered groundbreaking protocols allowing tethering of Internet connections between PCs, laptops, and mobile phones.

Redmond, Washington, Us

Redmond, Washington, Us

★ Boosted the usage and deployment of a full range of Microsoft solutions, while improving customer satisfaction and increasing revenue through consulting engagements with clients in the Healthcare, Finance, Manufacturing and Retail sectors.★ Managed architecture, design, and development of platforms, Line of Business applications, and popular online properties.★ Recognized for building an e-Commerce presence for Nordstrom, launching Nordstrom.com and nordstromshoes.com; brought Nordstrom from a retailer with no digital presence to the distinction as the highest ranked in customer service online high fashion web destination.

Redmond, Washington, Us

Consultant I to II to Senior

SQL and web backend developer on contract to Microsoft

★ Software engineer lead responsible for the development and ongoing enhancements of online mortgage broker -to- mortgage lender B2B platform and hosting properties before and thru our NASDAQ IPO. ☲☲☲☲☲☲☲ABOUT LIONLION connected mortgage brokers to lending institutions electronically in the days where lenders all faxed their current rate sheets to mortgage brokers daily. Brokers use these sheets for finding and applying for mortgage loans on consumers behalf. LION made everything electronic - broker web presence, lending rate searching, loan application and approval - and moved the process online via the Web.

Developer for casino gaming start-up directly after graduating from college.

Spokane Valley, Wa, Us

One summer software engineer Internship in keyboard + touchpad group

Two summers hardware engineer internship at hardware OCR company. Soricon developed the check readers at checkout lines at Target stores.