Billy Hinken
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Billy Hinken Email & Phone Number

Claims Director at Pen Underwriting UK at Pen Underwriting UK
Location: Chelmsford, England, United Kingdom 11 work roles 2 schools
1 work email found @penunderwriting.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email b****@penunderwriting.com
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Current company
Pen Underwriting UK
Role
Claims Director at Pen Underwriting UK
Location
Chelmsford, England, United Kingdom
Company size
201 employees

Who is Billy Hinken? Overview

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Quick answer

Billy Hinken is listed as Claims Director at Pen Underwriting UK at Pen Underwriting UK, a company with 201 employees, based in Chelmsford, England, United Kingdom. AeroLeads shows a work email signal at penunderwriting.com and a matched LinkedIn profile for Billy Hinken.

Billy Hinken previously worked as Claims Director at Pen Underwriting Uk and Head of Claims Operations at Pen Underwriting Uk. Billy Hinken holds Cert. Cii, Insurance from Chartered Insurance Institute.

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Email format at Pen Underwriting UK

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{first}_{last}@penunderwriting.com
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Profile bio

About Billy Hinken

I am the Claims Director at Pen Underwriting, a leading provider of claims handling services under delegated authority agreements. With over 20 years of experience in the insurance industry, I have a wealth of knowledge and expertise in claims handling, claims operations, and strong leadership skills.I joined the team at Pen in 2014 and am responsible for leading a large team of colleagues across our five main claims hubs in Leatherhead, London, Manchester, Chelmsford, and Pune. Our team is dedicated to providing excellent customer service and ensuring that our clients receive a great claims experience.I am proud to have won the Insurance Times 'Claims Champion' of the year in 2022. I am committed to continuous improvement and strive to provide the best possible service to our customers.

Listed skills include Claim, Insurance, Liability, Commercial Insurance, and 24 others.

Current workplace

Billy Hinken's current company

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Pen Underwriting UK
Pen Underwriting Uk
Claims Director at Pen Underwriting UK
london, london, united kingdom
Website
penunderwriting.co.uk
Employees
201
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11 roles

Billy Hinken work experience

A career timeline built from the work history available for this profile.

Claims Director

Current
Pen Underwriting Uk

Chelmsford, England, United Kingdom

Sep 2022 - Present

Head Of Claims Operations

Pen Underwriting Uk

London, England, United Kingdom

Apr 2020 - Oct 2022

Head Of Claims - Financial Lines & Specialty

Pen Underwriting Uk

London, England, United Kingdom

Sep 2018 - Oct 2020

Head Of Claims - Solicitors Pi

Pen Underwriting Uk

London, England, United Kingdom

Jul 2016 - Sep 2018

Senior Claims Adjuster - Solicitors Pi

Pen Underwriting Uk

London, England, United Kingdom

Oct 2014 - Jul 2016

Commercial Indemnity Performance Consultant

Rsa

Horsham / Chelmsford / London / Manchester

Indemnity performance consultant responsible for the claims saving initiatives and portfolio performance of the commercial claims business area. I was required to work with key stakeholders to develop, implement, monitor and report benefit initiatives and to identify risks and opportunities arising out of reserving, inflation, emerging issues and market.

Dec 2012 - Oct 2013

Operations Manager (Counter-Fraud)

Direct Line Group

London, United Kingdom

Subject matter expert for the monitoring and reporting of fraudulant claims notifications within the commercial lines business area. I was required to work with the individual claims teams and external suppliers to develop and implement a solution to enable the business to detect fraud at an earlier stage. This helped the business reduce the cost of.

Mar 2012 - Aug 2012

Senior Claims Adjuster - Professions

Aig

The AIG Building, Fenchurch Street, London

I dealt with a variety of UK professional indemnity claims from first advice through to final settlement. My duties included forming coverage opinions, establishing reserves, appointing panel solicitors, attending meeetings & mediations and settling, declining & processing claims in line with company requirements, strategy and protocol. I had an unlimited.

Mar 2009 - Oct 2011

Claims Adjuster

Xchanging

34, Leadenhall Street London

Claims adjuster handling a varied and diverse workload of international Lloyd’s market claims from first advice through to final settlement.

Aug 2005 - Aug 2008

Claims Broker / Technician

Paragon International Insurance Brokers Ltd

Bishopsgate, London

North American claims technician and broker dealing with professional indemnity and property claims. Main duties including accepting and declining claims on behalf of the client and broking claims to the Lloyds and company market adjusters. Worked closely with placing brokers and account handlers in ensuring the effective management of key accounts and.

Sep 2004 - Dec 2005

Claims Technician

Heath Lambert

Friary Court, London

Junior claims technician handling Latin American Property, EL & PL claims and international financial institutions claims.

Jul 2002 - Jul 2004
Team & coworkers

Colleagues at Pen Underwriting UK

Other employees you can reach at penunderwriting.co.uk. View company contacts for 201 employees →

AG Aidy Gerrard Aidy Gerrard Colleague at Pen Underwriting UkManchester Area, United Kingdom, United Kingdom View → SB Simon Badham Simon Badham Colleague at Pen Underwriting UkGerrards Cross, England, United Kingdom, United Kingdom View → HP Hugo Price Hugo Price Colleague at Pen Underwriting UkLondon, England, United Kingdom, United Kingdom View → LJ Loren Jay Mason Loren Jay Mason Colleague at Pen Underwriting UkSouthend-On-Sea, England, United Kingdom, United Kingdom View → JK Jon Kendall Jon Kendall Colleague at Pen Underwriting UkHorsham, England, United Kingdom, United Kingdom View → MQ Mohammad Qadar Mohammad Qadar Colleague at Pen Underwriting UkOldham, England, United Kingdom, United Kingdom View → PB Paula Blackwell Paula Blackwell Colleague at Pen Underwriting UkSouthend-On-Sea, England, United Kingdom, United Kingdom View → HF Hannah Forde Hannah Forde Colleague at Pen Underwriting UkKent, England, United Kingdom, United Kingdom View → AT Alisha Turner Alisha Turner Colleague at Pen Underwriting UkUnited Kingdom, United Kingdom View → SB Sebastian Bloxsome Cert Cii, Cert Cila, Bdma Tech (Ins) Sebastian Bloxsome Cert Cii, Cert Cila, Bdma Tech (Ins) Colleague at Pen Underwriting UkHenfield, England, United Kingdom, United Kingdom View →
2 education records

Billy Hinken education

Cert. Cii, Insurance

Chartered Insurance Institute

Advanced Gnvq, Business Studies

Chelmer Valley Sixth Form

Passed with Merit.

FAQ

Frequently asked questions about Billy Hinken

Quick answers generated from the profile data available on this page.

What company does Billy Hinken work for?

Billy Hinken works for Pen Underwriting UK.

What is Billy Hinken's role at Pen Underwriting UK?

Billy Hinken is listed as Claims Director at Pen Underwriting UK at Pen Underwriting UK.

What is Billy Hinken's email address?

AeroLeads has found 1 work email signal at @penunderwriting.com for Billy Hinken at Pen Underwriting UK.

Where is Billy Hinken based?

Billy Hinken is based in Chelmsford, England, United Kingdom while working with Pen Underwriting UK.

What companies has Billy Hinken worked for?

Billy Hinken has worked for Pen Underwriting Uk, Rsa, Direct Line Group, Aig, and Xchanging.

Who are Billy Hinken's colleagues at Pen Underwriting UK?

Billy Hinken's colleagues at Pen Underwriting UK include Aidy Gerrard, Simon Badham, Hugo Price, Loren Jay Mason, and Jon Kendall.

How can I contact Billy Hinken?

You can use AeroLeads to view verified contact signals for Billy Hinken at Pen Underwriting UK, including work email, phone, and LinkedIn data when available.

What schools did Billy Hinken attend?

Billy Hinken holds Cert. Cii, Insurance from Chartered Insurance Institute.

What skills is Billy Hinken known for?

Billy Hinken is listed with skills including Claim, Insurance, Liability, Commercial Insurance, Claims Handling, Brokers, Professional Liability, and Legal Liability.

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