I am a passionate and motivated individual who excels in collaborating with others and seeking innovative, inclusive and people-focused solutions. I am confident in leading teams and initiatives by empowering people and being accountable for decisions. My achievements and experience demonstrate my ability and enthusiasm to manage stakeholders effectively and embrace new challenges. I have strong business performance, risk and operational understanding, which enables me to comprehend and translate complex data, and build projects in a balanced and universal way.Financial services experience across business areas within HSBC Wealth and Personal Banking (WPB).Exposure through the internship and graduate programme includes the Chief Control Office, Everyday Banking Operations, Financial Inclusion and Vulnerability, the Branch Network, and Global Third Party Distribution for Insurance.Subsequent experience includes driving a risk-based approach to growth within Global Customer Channels. Focusing on proactive audit management, holistic read across exercises, and robust governance, along with managing Agile programmes such as the Global Complaints Management System. Throughout these activities, built strong non-financial risk knowledge working with non-financial risk and various second line of defence teams, and drafting papers for senior governance meetings. Support provided to other areas alongside key responsibilities, including Fraud and Complaints.Experience supporting various charities on an extra-curricular basis, such as The Prince's Trust, Enactus and the National Trust.Deeply passionate about driving diversity and inclusion agendas for positive change across the business and communities.