General Manager
Current-Instituted & executed high level project strategies, made decisions and overcame complex business challenges using experience-backed judgment, strong work ethics & irreproachable integrity - Actively participated in review meetings with the team to discuss about the progress of projects as well as for identified gaps & suggested effective solutions for the same - Administered efficient working of project lifecycle within required management services such as program / project planning & implementation from scope management, to effort & cost estimation, risk analysis to quality management in line with the guidelines & norms - Partnered with various levels including top management across the organization to develop/ commit resources, communicated global objectives, and produced standards & procedures; facilitated process improvements, efficiency / time saving for business units - Addressed or resolved the customer queries/complaints on priority in order to achieve customer satisfaction matrices; followed up with the clients for the same - Created and implemented annual Quality and Process Excellence Plans, developed SOPs, implemented and maintained systems, procedures & policies to ensure adherence to company guidelines - Initiated and executed a transformation project to shift Greaves Cotton Limited from traditional to modern working methods. - Implemented IoT in critical machines at the machine shop for real-time production monitoring; successfully eliminated manual production logbooks, enhancing efficiency and accuracy. - Created an Engine components business for a US-based customer, marking a historic milestone for Greaves. - Conducted complete process mapping and developed methodologies for automatic data collection for Critical To Quality (CTQ) parameters. - Successfully executed projects in Big Data, IoT, traceability, and Pokayoke without external consultants.