Bimal Patel Email & Phone Number

• Engaged with customers to effectively build rapport and lasting relationships.• Increased sales by offering advice on purchases and promoting additional products.• Coaching sales associate to sharp their sales and customer service skills to increase business. • Conducting weekly meetings to discuss MTD, personal sales and sales focus for rest of the week.• Maintained customer satisfaction with quick and professional handling of product returns.• Presenting solution to customer as per their life style and providing them one stop shop for accessories, device protection, Residential services. • Extensive knowledge of wireless services as well as residential services like home internet, TV bundles etc. • Activating customer's profile with carrier-provided phone and carrier plans (Rogers, Fido, Bell, Virgin).• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

London, Ontario, Canada

• Engaged with customers to effectively build rapport and lasting relationships.• Increased sales by offering advice on purchases and promoting additional products.• Maintained customer satisfaction with quick and professional handling of product returns.• Extensive knowledge of wireless services as well as residential services like home internet, TV bundles etc. • Activating customer's profile with carrier-provided phone and carrier plans (Rogers, Fido, Bell, Virgin).• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

London, Ontario, Canada

• Building repo and gaining confidence of people on door to door and helping them experiencing new and better technology for residential services of Bell Canada.• Best customer experience by helping them having reliable, convenient, better price services. • Engaged with customers to effectively build rapport and lasting relationships.• Maximizing sales by providing customers solutions in every KPI.• Maintained customer satisfaction with quick and professional handling of product knowledge.• Assisting customer after sales complete with installation, technical support, billing and any questions and concerns by providing best customer service experience.

Brampton, Ontario, Canada

• Engaged with customers to effectively build rapport and lasting relationships.• Increased sales by offering advice on purchases and promoting additional products.• Maintained customer satisfaction with quick and professional handling of product returns.• RESI TEAM LEAD of store. Extensive knowledge of wireless services as well as residential services like home internet, TV bundles etc. As a team lead managing, motivating, colleagues for achieving Residential targets. • Activating customer's profile with carrier-provided phone and carrier plans (Rogers, Fido, Bell, Virgin).• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Toronto, Ontario, Canada

• Meeting sales targets and providing the best customer service.• Keeping track of store inventory like phone accessories, phones, sim-cards, etc.• Coaching new hires, generating sales reports, managing sales target and store target in all categories.• Activating customer profiles on the carrier portal from various providers (Rogers, Fido, Bell,Virgin,Telus, Koodo, Freedom, etc).• Adding sales, checking inventory, generating reports in RQ software.• Experienced in helping colleague and managing multi-tasking in rush hours.• Implemented up-selling strategies such as recommending accessories and device protection to boost revenue.

Mississauga, Ontario, Canada

• Meeting sales targets and providing the best customer service.• Activating customer profiles on the carrier portal from various providers (Rogers, Fido, Bell, Virgin, Telus, Koodo, Freedom, etc).• Adding sales, checking inventory, generating reports in RQ software.• Experienced in helping colleague and managing multi-tasking in rush hours.• Implemented up-selling strategies such as recommending accessories and device protection to boost revenue.

Brampton, Ontario, Canada

• Increased sales by offering advice on purchases and promoting additional products.• Achieved monthly sales goals by promoting product benefits and enrolling new clients.• Retained excellent client satisfaction ratings through outstanding service delivery.• Trained and mentored new sales representatives.• Chatr, Freedom, Fido awareness for all plans and devices of these carriers.• Familiar with RQ Software for adding sales, managing inventory, viewing reports.

Computer Science, Computer Software Engineering

Bachelor In Computer Application, Computer Programming