Bimal Patel Email & Phone Number

• Engaged with customers to effectively build rapport and lasting relationships.
• Increased sales by offering advice on purchases and promoting additional products.
• Coaching sales associate to sharp their sales and customer service skills to increase business.
• Conducting weekly meetings to discuss MTD, personal sales and sales focus for rest of the week.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Presenting solution to customer as per their life style and providing them one stop shop for accessories, device protection, Residential services.

London, Ontario, Canada

• Engaged with customers to effectively build rapport and lasting relationships.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Extensive knowledge of wireless services as well as residential services like home internet, TV bundles etc.
• Activating customer's profile with carrier-provided phone and carrier plans (Rogers, Fido, Bell, Virgin).
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

London, Ontario, Canada

• Building repo and gaining confidence of people on door to door and helping them experiencing new and better technology for residential services of Bell Canada.
• Best customer experience by helping them having reliable, convenient, better price services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Maximizing sales by providing customers solutions in every KPI.
• Maintained customer satisfaction with quick and professional handling of product knowledge.
• Assisting customer after sales complete with installation, technical support, billing and any questions and concerns by providing best customer service experience.

Brampton, Ontario, Canada

• Engaged with customers to effectively build rapport and lasting relationships.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• RESI TEAM LEAD of store. Extensive knowledge of wireless services as well as residential services like home internet, TV bundles etc. As a team lead managing, motivating, colleagues for achieving Residential targets.
• Activating customer's profile with carrier-provided phone and carrier plans (Rogers, Fido, Bell, Virgin).
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Toronto, Ontario, Canada

• Meeting sales targets and providing the best customer service.
• Keeping track of store inventory like phone accessories, phones, sim-cards, etc.
• Coaching new hires, generating sales reports, managing sales target and store target in all categories.
• Activating customer profiles on the carrier portal from various providers (Rogers, Fido, Bell,Virgin,Telus, Koodo, Freedom, etc).
• Adding sales, checking inventory, generating reports in RQ software.
• Experienced in helping colleague and managing multi-tasking in rush hours.

Mississauga, Ontario, Canada

• Meeting sales targets and providing the best customer service.
• Activating customer profiles on the carrier portal from various providers (Rogers, Fido, Bell, Virgin, Telus, Koodo, Freedom, etc).
• Adding sales, checking inventory, generating reports in RQ software.
• Experienced in helping colleague and managing multi-tasking in rush hours.
• Implemented up-selling strategies such as recommending accessories and device protection to boost revenue.

Brampton, Ontario, Canada

• Increased sales by offering advice on purchases and promoting additional products.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Trained and mentored new sales representatives.
• Chatr, Freedom, Fido awareness for all plans and devices of these carriers.
• Familiar with RQ Software for adding sales, managing inventory, viewing reports.

Computer Science, Computer Software Engineering

Bachelor In Computer Application, Computer Programming