Bin Wang Email & Phone Number

• Regional business operation: developing regional business strategy for healthy and sustainable business growth• Lead and resolve commercial issues and close out within required/Agreed timeline: Execute business plan in compliance with company's strategy with rolling and developing business chance to achieve financial goal and KPI success• Customers Service operations: Exploring opportunities in contributing to existing and/or new service programs • Customer engagement: Maintain solid relationship; pursue high level customer satisfaction to achieve customer requirement and expectation

Shanghai City, China

Develop and implement strategies through productive service operation and innovated solutions to ensure customer satisfaction and service business growth in China

Shanghai City, China

Responsible for service operation to support FPD (Flat Panel display) customers in China including all after-sales customer support activities - multiple equipments install, warranty support and service business development/penetrationPrimary goals and objectives are centered on delivering high level of customer satisfactions while increasing service revenue and profit growth through improved service productivity and operation efficiency.

Shanghai City, China

1, Regional service operation with heading 70s FSE team across three branch offices in Beijing, WuXi , XiAn , create long term and short term vision and goal to ensure measurement and execution are taking place to result KPI success.

Beijing City, China

Closely work with Intel global account manager in US to develop F68 sales/ service strategyEstablish support structure for green field- Intel F68 project readiness proposal, and associated timeline control Make clear milestone to achieve successful ramp-up requirement and expectation, Drive Safety performance toward an injury and incident free work environment with established safety programs and measurement

Beijing City, China

• Create standard service model and working flow to drive regional operation excellence with clear measurable metrics and accountability- Safety, Quality, Commercial standard • Keep close work relationship with product sales, help in machine lead time and delivery• Cooperate with BU managers and train the new employees. Provide suitable team management mode, optimize the maintenance cost and energy consumption while keep the facilities and equipment running smoothly• Communicate with customer and manufacturing to meet their requirements during the equipment installation, evaluation and work orders of other type• Set up online database and optimize documents system to manage technical manuals, construction archives, equipment running and maintenance log etc.

Beijing City, China

• Act as Probing test technical expert to response technical issue and handle escalation • Working with customer for service issue resolution • Support install and sustaining during ramp up • Monitor equipment performance and highlight main issues and feedback to factory and quality group in Japan • Review effectiveness of maintenance actions to identify training needs and improve maintenance practices or OJT

Tianjin City, China

Tianjin City, China

Master Of Business Administration - Mba, Mba

学士, Electrical Automation