Bing Ong Email and Phone Number

Responsible for managing third party vendors by establishing workshops and service improvement programs as needed to ensure service delivery performance and quality standards are met. Negotiated commercial issues with clients and vendors and make recommendation to network delivery designs.

Managed and supervised staff of 4 whom managed order process for all US based client connections, identified cost savings initiatives, controlled an inventory database and provided networking support to internal and subsidiaries’ users located in North America, South America and Canada. Vendor Management role associated with telecommunications suppliers. Monitoring and reporting on supplier’s performance, Implementing Service and Process Improvement Plans and negotiating contracts.

Responsibilities:• Managed staff of 10, whom were responsible for voice and data billing reconciliation, order processing, network design and PBX maintenance throughout the Americas region.• Contributed to the definition of telecommunications requirements and coordinating networking issues with both internal and external groups.• Direct regional interface to third party outsourcing supplier in North America and South America as well as Canada by agreeing on network infrastructure designs and ensuring accountability for service and network performance.• Responsible for the Americas Regions national core network by means of recommending carriers and ensuring diversity requirements are met. Developing networking solution to meet business needs, which consist of network planning, cost analysis and contract negotiations with telecommunication providers

Supporting North America datacenters in the core network design and implementation plans.

Strategic and tactical planning of contingency designs for key products supporting North America.

Managed and supervised staff of 8 engineers providing telecommunications planning and network design to the North Americas core network. Responsibilities include evaluating and testing equipments, configuration and implementation plans.

Responsible for all activities to the Reuters NYC distribution center. Managing a staff of 15 providing 5x17 coverage.

Timeplex a telecommunications equipment manufacture of Multiplexers, Modems and Network Management Systems supporting voice and data transmission. As a Network Consultant, I assisted in educating clients on products, design their requirements by recommending the type of equipment and facilities to use, responding to RFPs and provided quotes and proposals. In addition, I also assisted in staging and implementing the equipment as needed.