Binh Do Email & Phone Number

Mansfield, Tx

• Developed hybrid mobile app (for iOS and Android) and websites/web app for various clients.• Developed applications utilizing Salesforce, Heroku, and hybrid mobile.• Developed Lightning Components for Salesforce AppExchange• Developed various Lightning Components and integrations to external systems such as Amazon's AWS and Google's GCP.• Developed Custom portals in Angular 7 and Bootstrap 4 and Material Design connecting to MongoDB, Firestore, and Salesforce

Dallas/Fort Worth Area

Practice Leader for development team and applications for the Salesforce ecosystem.

Dallas/Fort Worth Area

• Role of Enterprise Architect for Essilor’s Enterprise Salesforce Org and Customer Solutions• Developed custom Force.com applications using a combination of Visualforce/Apex code as well as customize UI using various javascript frameworks including JQuery and Sencha (ExtJS/Sencha Touch), Ionic, Angular, MEAN Stack, Firebase/Mongo/Postgres.• Managed development of Essilor’s various Service Cloud implementations.• Developed and managed Essilor’s Continuous Integration environment using Git, Subversion, Jenkins, Grunt, and Nodejs.• Managed internal as well as external Salesforce resources.Developed custom hybrid mobile app using Ionic/Angular connecting to salesforce

Dallas/Fort Worth Area

• Solutions Architect for salesforce.com based projects.• Developed hybrid mobile solutions and custom web apps using Ionic/Angular and connecting to salesforce.com and/or to different backends comprising of nodejs/express and MongoDB/Postgres• Managed team of developers and BA at client site and offshore• Performed role of Solutions Architect in planning various solutions for client including architecture design, integration.• Provided ISV solutions using such components as TMO, LMO/LMA.• As part of Solutions Architect role, I was involved in the prototyping of various solutions using a variety of technologies and frameworks including:o ExtJS/ Sencha Toucho Twilioo Ionic/Angularo MEAN Stacko Firebase/Mongo/Postgreso IOT

Irvine, Ca

• During my 11+ years with hiSoft, I have performed numerous challenging roles spanning across almost all Siebel modules and across almost all industries. I have been involved in over 12 full life cycle development of enterprise wide implementation. I have also been involved in international implementations as well as multinational implementations that span across entire nations.• Managed development work for onshore as well as offshore team of approximately 15 resources.• Provide technical expertise in customer presentations, pre-sales, sales, and post production support.• Led sales efforts, which include developing Request for Proposals, performing sales presentations, as well as developing numerous Statement of Works (SOW) for new as well as renewal projects for sales totaling over $3,000,000.• Design and development healthcare system to handle member enrollment, employer funding, healthcare management program, and claims processing.• Lead cross functional teams in the development of various CRM systems• Managed the development of an entire self-contained training system/environment for the client saving the customer millions of dollars per year and reducing employee turnovers as well as increasing customer satisfaction. The training system encompassed all aspects of the customer’s Call Center as well as the external systems (e.g. billing, provisioning, service center, etc) and has trained more than 5,000 agents.• Worked on providing production support for large call center and training center.• Developed numerous interfaces between Siebel and legacy systems using a combination of EAI, EIM, Siebel Outbound/Inbound Web Services, Declarative Data Mapper, eScript Data Mapper, Web Services, UNIX shell scripts, Windows scripting, and java.Roles:Senior Consultant, Integration Lead, Senior Technical Architecture, Account Manager, Manager, Project Manager, Senior Technical Manager

Brooks Afb, Tx

• Deputy Software Engineer Manager for the $20M client/server Aircraft Mishap Prevention (AMP) Project.• Managed development of technical specifications to ensure proactive mishap analysis and countermeasure capabilities were provided for all MAJCOMs.• Analyzed and evaluated system design, software development, and test methods.• Conducted fact-finding reviews, identified potential problems, and provided technical solutions to customer.• Reviewed and identified contractor's inefficient coding system and demonstrated improved methodology which resulted in enhanced system performance. Accelerated project completion by completing contractor's documentation (e.g. Systems Requirement Specification, Software Requirements Specification, Software Product Specification, Software Test Plan, and Software Test Description) which corrected testing flaws and validated operational requirements• Led a tiger team of 7 people on real-time review of system configurations which resulted in preventing scheduled slip. This reduced program risk by restructuring technical activities which enabled contractor to focus on critical test areas; sliced costs by approximately $100K+.• Interacted with customer HQs AFMC/AFOTEC/AFSA and contractors.• Provided software engineering management role for the $100M client/server Advanced Training System (ATS) Project• Performed computer system security risk analysis and security evaluation of the ATS system. Wrote the ATS Computer Security Risk Analysis report and developed the ATS Computer Security Test Plan.• Conducted the performance evaluation of the ATS. Developed and executed the plans and test scenarios for the ATS characterization suite.• Provided training to team member on the use of SPOATS system and network.• Other responsibilities include: network and system administration of SPOATS network.• Interacted with customer HQ AETC/XORT and various AETC training wings.Active Duty: 1993-1996Ready Reserve: 1996-2006

Irvine, Ca

• Developed customer CRM solutions using Scopus Enterprise and Siebel• Managed small team of developers and cross functional people.• Maintained C++ code integrating Scopus to the customer’s backend billing system running on VAX mainframe• Migrated Scopus customers to Siebel• Performed role of Oracle DBA and MS SQL DBA administrator for various clients during development cycle.Performed role of Siebel systems administrator for various clients during development cycle.

Richardson, Tx

• Performed lead engineering role in evaluation, design, and development of Fujitsu's Automated Call Tracking System (FACTS) which was used by the engineering support team.• Migrated FNC’s engineering’s legacy system from Sybase to Oracle DB running on Solaris.• Performed lead engineering role in the evaluation, design, and development of Fujitsu's Automated Intelligence System (FAIS)• Provided consulting role to Fujitsu's Customer Support Center and to Fujitsu's Tools and automation group. • Provided consultation in areas of Visual Basic programming, Perl programming, and Oracle programming / administration to the technical team.• Perform role of Database Administrator / Developer for EBS on Oracle database on MS Windows and Solaris platforms. Also provided support DBA consulting role to Engineering group's various Oracle databases.Perform role of System Administrator for the Scopus system.

Las Colinas, Tx

• Provided management consulting services to various companies including Sprint Internet, PrimeCo, and CompUSA• Analyzed clients’ business and business process to determine areas that could be improved in terms of processes, methodologies, and technologies.• Managed small technical team in upgrading and testing client’s system.• Performed performance evaluation/stress testing of CompUSA's RSA system. Utilized LodeRunner / RTE's API to write C codes to simulate hundreds of virtual users on the RSA to stress test the system. Designed and implemented custom logging functions to capture various statistics from the stress testing effort. Wrote data analysis programs in C and Perl scripts to analyze stress testing data - Ingres RDBMS SQL log files, Unix vmstat files, LodeRunner's log files.Designed and implemented a data analysis Program in Visual Basic and MS Access to help in analyzing billing data during testing.

Waco, Tx

• Maintained development of embedded Message Processing (MP) system for the Air Force's E-3 aircraft.• Provided assistance in writing the Software Product Specification and the Systems Requirement Specification.System/Network Administrator for engineering division's Novell and VAX network.

Waco, Tx

• Installed setup, troubleshoot, and maintained Baylor University's AppleTalk and Ethernet network. Installed fibre optics, UTP, and thinnet cabling.Setup T1 lines and DEC equipment for the University's student’s registration.

Bachelor Of Science, Engineering

Computer Engineer

Education record