Binh Le Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Initiated innovative analytics plans for Engineering, Marketing, and Customer Success department to boost productivity performance and establish an inner connection and between 3 teams
• Built the knowledge database on Confluence to be used as RelayiQ's product manual to enrich user-friendliness criteria
• Managed and delivered daily Coronavirus tracker by county with good news to > 2000 subscribers
• Performed competitor analysis to identify functionality gaps from products on the automated BI market and Snowflake data warehouse
• Tested new product acceptance in QA environment and identified potential enhancement features
• Attended Tableau Conference 19 with the CEO and CTO to promote and run the demo of RelayiQ products.

United States

• Created a luxurious shopping experience for every customer by informing clients about Swarovski history, products’ properties and making customized recommendations to their needs
• Ranked 2nd and 3rd place consistently on value per transactions
• Strived for quick complaint resolutions that were able to avoid escalation of issues.

Portsmouth, NH 03801

• Prepared monthly, quarterly and yearly sales reports and market forecast to international managers as strategic market information
• Visited and provided insight in the determination of the vendor’s capability for a potential new product line to our specification in Germany (2016)
• Assisted in the first Asian regional meeting in Thailand (2015) to collect and analyze successes and challenges discussed by each country’s representative
• Performed an efficient functional testing and recording of data for 150 generators in 50% less time provided
• Researched and conducted experiments in developing tissue-mimicking material of human organs
• Delivered fast and accurate support for Medtronic Advanced Energy international market development requests from main corporate office

-Acted as Public Relations Coordinator based on excellent interpersonal skill-Demonstrated strong ability to adjust presentation to different groups of visitors and prospective students on campus-Recruited Ambassadors and helped conduct interviews and make hiring decision

Willinam M. Staerkel Planetarium

-Developed excellent detail oriented skill through taking reservations and making suggestions for groups to see shows-Showed professional management of cash registration and customers under pressure of time limitation during public shows-Managed and provide recommendations of goods and stock supplier for the gift shop to supervisor

Center For Academic Success

-Demonstrated an outstanding capability of approaching students' questions at different aspects and strengthen the topic's information for peer students at the end of tutoring section with pop-up questions for students-Was able to tutor individual or groups of students in Mathematics, Physics, Chemistry and Accounting.-Provided clear explanation and.

Master Of Professional Studies, Analytics

Bachelor'S Degree, Chemical Engineering, Cum Laude

Chemical Engineering