Oversees and manages the administrative team in the HCM/Lam Dong office, supports all administrative tasks in the office, and ensures the office operates smoothly.Responsible for internal communication to rapidly update all critical information for all project employees.Relate with HR Admin task- Set up and maintain the employee database system in the project to ensure that all data is updated accurately.- Guide new employees to complete personnel records and update them to the internal database.- Monitor monthly attendance record sheet for payroll process.- Manage leave requests and absences in the project.- Record and complete the steps to pay benefits to employees according to the regulations of the Company and the Trade Union (birthday, married, welcome baby, and so on )- In charge of booking transportation and accommodation.- Analyze and forecast the number of operators to be hired over the next few months.- Work closely with the Talent Acquisition team to develop strategies to meet the recruitment plan of the project.- Arrange and schedule integration training for newcomers with the OTD Dept according to the recruitment plan.Other tasks- Work closely with the IT dept about office equipment and connections, including troubleshooting.- Manage and perform a monthly inventory of project equipment and assets. Prepare reports on inventory results for OMs and related depts.- Prepare the request for proposals clearly and compare vendor selection results to optimize costs when recommending maintenance, replacement, or new purchase as needed.- Perform tasks of sending contracts, invoices, and related documents into the Kissflow system and Accounting dept when there is a request for purchase, business trip, advance/payment, and other processes in the project.- Planning and logistics in organizing project activities or assisting HR in company events: town hall, team building, birthday, special days (women's day,…)

- Plan monthly and quarterly contests and reward events.- Manage training schedules and reserve training rooms.- Update the headcount status of the project weekly and monthly.- Archive documents for important events or meetings.- Receipt of documents, papers, and official letters from departments.- Manage equipment and assets of the project.- Regularly control and inventory the joint assets of the project.- Plan and maintain old or damaged equipment.- Monitor the condition or replace the equipment to ensure the company's operation.- Manage monthly Employee Parking and Permit process.

- Support customers through online channels like Call / Chat / Email on Salesforce.- Liaising with team leaders, operatives, and third parties to gather information and resolve issues.- Update/define any new system requirement.- Receive, document, safeguard, and resolve customer inquiries.- Informing customers of the result of their support requests.- Solving problems that happen during work.- Control self-KPI and performance- Generate reports and statements.

- Call for advice on unsecured / credit products according to the data provided by the company to make loan documents for customers,...- Taking care of and answering loan-related problems for old customers, expanding the network of new customers.- Properly advise and assist customers in completing the loan application process.- Monitor and notify information about the status of customers' loan applications.- Effective work as required by management.- Support and guide new employees.