Binish Balan Email & Phone Number

Quriyat, Muscat Governorate, Om

Thrissur, Kerala, India

Thrissur, Kerala, India

Qurayyat, Muscat, Oman

• Coordinate branches Conduct in person/phone sales using Galeileo ticketing software.• Manage administrative duties with branches & coworkers.• Organize and distribute Corporative tickets. • Call customers to advise of schedule changes;cancellations airlines.• Strong customer service skills with the ability to resolve customer conflicts,should they arise.• Deal professionally, courteously and tactfully with the corporate business.• Flexibility to work nights, weekends and/or holidays when needed.• Other duties as assigned.

From check in up to boarding dealing all customer related services

Role purpose To manage the day to day customer interface via personal contact, written and via the telephone. Manage customer feedback and attend to Customer Complaints with the objective of achieving a quick resolution on a WIN/WIN situation for both the customer and the company. Establish procedures and guidelines to ensure consistent service delivery at all levels in Customer Services with the objective of providing a service that is merited by our customers.

Master Of Business Administration (M.B.A.), Aviaion And Airport Management

Pursuing MBA

Btec. Hnc, Aviation Hospitality & Travel Management

BTEC HNC IN AVIATION AND HOSPITALITY

In Bsc, Clinical Psychology 2006 April

Bsc.Clinical Psychology