Binit Ranjan Email & Phone Number

Mumbai, Mh, In

Pune, Maharashtra, India

Pune Area, India

Pune, Maharashtra, India

Pune Area, India

 Design, install, configure VMware ESXi, within vSphere 5.1 and 5.5 environments with Virtual Center Management, Consolidated Backup, DRS, HA, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager. Managing and support R2C (Recover to Cloud) infrastructure. Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows 2003, 2008, and 2012 as well as Linux servers from VMware, HyperV, Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS) Configured Resource Pool, V Motion, Alerts, Alarms, NTP Performing Snapshots, Cloning, Cold Migrations and Hot Migrations Creating Templates from VM’s deploying VM’s from templates and allocate resources. Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security. Creation of Virtual Switches, Ports and Port groups in virtual environment. Troubleshooting ESXI, VMs, Network and Storage issues and prepare RCA.

Pune Area, India

Performs the full lifecycle management (analysis, design, development, testing, implementation, integration and maintenance) of servers, storage, virtual and infrastructures, and associated components and subsystems. Maintains the integrity of servers and systems to meet established requirements for service levels, disaster recovery, business continuity, and security. Coordinates and interfaces with customers, suppliers, and domain experts such as networking, software and hardware vendors. Responsible for all planning activities as well such as capacity, scalability, robustness and must be able to quickly learn new technologies make recommendations to solve new problems.

Mumbai Area, India

Key Responsibilities: Responsible for overall Service Delivery, Escalation Management and customer management of NOC (Network Operations Center) Handling a team size of more than 100 executives Work credibly with a range of stakeholders from multiple groups  Manage high level client escalations, Disaster Recovery and mission critical sites for various banks and financial institutions  Monitor and support the company's production systems, applications and production servers Mentor co-ordination with operations and engineering teams in order to identify errors and anomalies Enhance operational efficiencies and mitigate process irregularities via regular RCA’s and analyzing service impact Managing Team appraisals, employee satisfaction and retentionAdditional Responsibilities: Lead large scale business on-boarding and transformation program and projects (Some of the high impact projects include; Real time Backup and disaster recovery for a renowned overseas BFSI, Telecom and IT clients, UAT - Chat Support Project, System Up-gradation Projects etc) Mentor several process improvement and customer satisfaction projects throughout the organization

Mumbai Area, India

 Joined as Sr Consultant for MS Windows Technical Support Promoted as Tech Lead – Subject Matter Expert in Feb 2010Key responsibilities: Handling Tech escalation team for Windows Vista and Window 7. Responsible for overall management and service delivery of front level technical escalations and ticket resolutions Mentoring and managing team to attain targets based on quality, resolution and customer satisfaction  Responsible for overall computation and reporting of escalation stats to client, handle clarification and rebuttals Lead team meets and Call Calibrations Responsible for training and development of team members  Monitor interactions and Coaching team (Closed Case Monitoring & Technical Monitoring) Managing Shrinkage, Attrition, Appraisals, Employee Satisfaction and retention for team Provide process training to new hires Conduct RCA’s and ensure corrective and preventive actions are incorporated Cross functional coordination on various solutions and hotfixes

Master Of Computer Applications (Mca), Computer And Information Sciences And Support Services

Bachelor Of Computer Applications (Bca), Computer And Information Sciences And Support Services