Binod Paul Email & Phone Number

Kolkata, Wb, In

Pune, Maharashtra, India

India

Customer Facing Documentation, Online Help, and Video Tutorials.

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

Shirwal

Technical Documentation

Pune Area, India

• Documented all kinds of reports, process data, ISO-based data, technical guidelines, and user guides for all the applications of the organization.• Worked on applications like SnagIt, Robohelp, MS Word and indesign.• Developed user guides for the applications for all level of employees.• Worked very closely with the development, quality assurance, support, product management, and other cross-functional teams to ensure technical accuracy in the documents.• Offered optimized solutions to the top management regarding project-related queries.• Reported any problem or fault in the project to the project manager or supervisor.• Updated user guide for “KEY” (system application) whose end users are all the employees of the organization.• Demonstrated abilities in conducting social events, devising brand building activities and accelerating the business growth.• An effective communicator with excellent relationship building & interpersonal skills.• Overseeing all operations and the areas that need improvement and ways to help out struggling employees. • Reduced escalations by 85% by setting up and implementing plans.• Providing prompt and accurate information on individual performance.• Briefing the team on project and program status and results.

Pune Area, India

Pune Area, India

Pune Area, India

Pgdm, Marketing/Marketing Management, General

Activities and Societies: Helped in the pilot Marketing research team of Mahindra Navistar

Pgdm, Marketing & Finance

Bachelor Of Commerce (B.Com.), Finance

Commerce