Zen Medical Services provides Revenue Cycle Management services to physicians in the Bay Area. We provide end-to-end billing services including - eligibility, authorizations, claims submission, payment posting, appeal, credentialing and contractingBasically we help doctors get the money for the services they provide from insurance companies and patients!

Brazil & UK Release (Cisco System)Responsibilities:• Managed the end to end delivery of setting up Brazil and UK entity for Cisco• Worked with cross functional business leads, IT, solutions and Oracle team to drive the release through Project Life Cycle Gates ( Business commit, Concept Commit, Execute Commit, Readiness Reviews)• Defined and proactively managed processes for managing Issues, Risk and Change Requests. • Led the QA team to put together a centralized QA execution model for the release, saving approximately $5M for the organization• Effectively interfaced with all levels in the organization and worked in an agile environment while managing ambiguity effectively• Established program and release success metrics, and utilized continuous improvement methodologies to optimize release executionCE Governance & Metrics ReportingResponsibilities:• Defined a governance framework for the CE program. The revised structure helped program improve the speed of decision making and empowered release managers to take on more responsibility in decision making. • Defined and managed a balanced scorecard for the program to measure the success of the program along the Vision, Strategy & Execution goals IT Project Manager – Global Supply Chain Mgmt IT (Cisco System) Managed end to end implementation of Agile – Product Quality Management Module to support closed loop corrective action for failure analysis and repairs within engineering. Managed Service Model for Business Intelligence (BI) Platform Support Set up support model for BI platform