Managing complex data sets of Retail Banking of Emirates NBD. Automation of incentive structures using SAS, ensure proper data structures are in place. Functional Documentations.data security, change management etc.Responsible for managing the entire automated platform of incentives and analysis of data. Managing the SPICE team.Won the Sapphire Individual award for 2020 for top 1% performer of the bank.

Support Enterprise applications. Ensure the smooth implementation and on going maintenance of vendor applications. This includes preparation of BRDs, be as an intermediate between network, network security, cyber security,windows teams and command center. Ensure the software requirements are in place in allAspects including testing phase. Act as a SME between bank and vendor and user.

Responsible for all data management and reporting related requirements from clients. Manage and maintain all the client databases ensuring data quality and accuracy. Development of reporting requirements, report creation and analysis. Created project documentation especially Business Requirement Specification, Information mapping, business rules and escalation procedures. Reporting to the Head of IT.• Analyse and report the customer data quality, oversee data inputs and provide mechanisms for data quality audits and input controls• Implement and administer data cleansing campaigns and activities• Ensuring data is clean, structured and categorized to make it suitable for analysis and reporting• Design and implement data governance and customer contact policies• Data management for key clients including assessment of data quality and conducting data audits• Extract required data from internal systems, develop reports and analyze them to understand and monitor key trends• Gathering and maintaining requirements, amending and supporting existing reporting and the management of 3rd party data to assist with the delivery of the reports • Analysing data, providing scheduled and ad-hoc reports to relevant clients • Liaise with all external consultants, agencies, and software partners

Responsible for supporting all analytical efforts of the OnStar business including development of the reporting data requirements, report creation and analysis. Support business process improvement efforts through knowledge of the OnStar business processes and ability to work with the business to identify reports that would support the business direction. Also support the IT reporting needs as part of continuous quality improvement efforts and optimization. Reporting to the Manager-IT Sustain.• Examine and evaluate purpose and content of business reports to develop new, or improve existing, format, use, and control.• Review reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution, and purpose or function of report.• Confer with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.• Recommend the establishment of new or modified reporting methods and procedures to improve report content and completeness of information.• Prepare and issue instructions concerning generation, completion, and distribution of reports according to new or revised practices, procedures, or policies of reports management.• Understand and comprehend new system changes as they affect data, reports, and reporting systems• Participate in application validation and QA efforts as they pertain to reporting, data, metrics, report creation and execution.• Prepare reports and analyze existing portfolios for trends and performance.• Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.• Develop programs or queries to retrieve and analyze data for projects, program, or reports • • Maintain Code & Reports on an On-going basis• Was trained at GM HQ Detroit on OnStar databases and applications• Provide support to OnStar North America on various reporting assignments

• High commitment in ensuring quality in analysis, tests, inputs, compliance, reconciliation of data elements, improvement in accuracy.• Responsible for providing the daily/monthly Portfolio/Analysis data with reconciled figures for Finance and performance management team.• Provided timely performance and support for effective usage of Cognos in the business user community• Knowledge of testing mechanisms, process mapping, practical experience of hands-on roles, limited project management skills • Good communication skills with emphasis on ability to influence and lead others, strong data analysis skills, able to work under tight deadlines• Provided expertise and skills to other functions as required. Provided support for sub-projects as needed• Captured and ensured business requirements are delivered within functional area for BI/DW / DATAMART /MIS projects• Worked with the business sponsors and BI&I team to develop internal process, business processes, assess impact & document changes • Created project documentation especially Business Requirement Specification, Information mapping, business rules, support risks and escalation procedures • Undertake analysis of user requirements, develop solutions aimed at ensuring improved business support• Support the business unit in setting up, configuring and testing the content of BI/DW and ensuring integration with MIS pack generated• Ensured information is delivered to business through correct channels, ensuring compliance with all controls & security requirements• Developed software modules for the use of Fin(ITO) using VB,SQL Server/Access and Crystal Reports• Generated Financial MIS reports for IT Operations and Admin through SQL Scripts and reporting tools• Work with Performance Management team to enhance the Sales MIS/Analysis/reports related to Sales and Performance• Help analyze financial and non-financial data to support Business decision making