worked as qa maual testing. inextrix company. product baised company.

IT Support Engg EDP.* Join to 1 January 2019 NPM Pharmacy Machinery.My Designation System Admin Responsible for the installation and maintenance of IT equipment Desktops, Laptops printers. CCTV camera, ERP Software support, Think client support, win server 2012 domain user creat password reset ,and Daily Backup in Server, NAS Daily Backup, Tally Backup daily, IP telephone, sonic wall firewall, Wi-Fi router, user backup. Digital Marketing Mail Champ support, Online Site Support. Postmaster Mail server Support, Symantec Antivirus Software support. QLC Mail confrigestion Outlook., vlan support. Layer 3 Manual WI-FI Switch Aruba Support.ERP support.

* Now working cms company as customer support now spend 2 year and 10 month . Join 2015 dec to Nov 2018.Responsible for the installation and maintenance of IT equipment Desktops, Laptops printers, scanners and workstations. Providing a 1st line IT support to end user and remote user. Managing Daily SLA callI helpdesk tool. Responsible for taking & logging incoming calls & providing efficient customer support for all 2st Line issues r, Desktops, Laptops, printers and peripherals. Supporting over Lic 30 Ahmadabad Branch and remote support. Managing Daily SLA call. And work to all LIC Branch linux 5 support . application and software and also network support. And network and laser printer repair and network diagnostic.

* 1 YEAR work HP SERVICE CENTER . SEP 2014 TO OCT 2015.Responsible for leptop service and printer service. Laptop all about chipset HDD, AND RAM, LCD, PROCCER, AND KEYBOARD all about Hardwar Laval work.