Bipul Kumar Email & Phone Number

Responsibilities-Lead and manage the IT department and mentoring IT staff.Foster a collaborative environment and ensure team members have the resources and support they need.Plan, coordinate, and manage IT projects from inception to completion, ensuring they are delivered on time and within budget.Work closely with other departments to understand project requirements and ensure the proper resources are allocated.Troubleshoot and resolve technical issues, ensuring minimal downtime.Oversee system updates, patches, and upgrades to maintain efficiency and security.Oversee IT helpdesk operations, ensuring timely resolution of technical support requests from employees.Develop and implement IT strategies that align with business goals.Plan and manage IT budgets, forecasting hardware/software needs, and ensuring optimal use of resourcesAssess new technologies and evaluate their potential impact on the organization.Ensure high availability and reliability of critical systems and applications.Manage the lifecycle of hardware and software assets.Installing, managing and troubleshooting Windows Server 2008.Managing and troubleshooting Active directory and group policy via Jumpclud.Configuring and managing DHCP via Sophos Firewall.Managing Mail users through Gmail App.Installing and troubleshooting Cortex(Paloaltonetworks) End Point Security and Crowdstrike.Installing and configuring computing device (desktop virtualization).Troubleshooting & configuring outlook (Office 365)Installing and troubleshooting Twingate VPNProviding end user technical supportConfiguring and troubleshooting Desktops and laptops.Monitoring network & servers using third party monitoring tools.Installation and troubleshooting of network printers, barcodes & ticket printer.Protecting Local Network using Sophos firewall.Coordination with Vendors, system integrators.