As a Technical Support Engineer at AusOptic, I provide testing, training, calibration, and validation services for a range of optical communication products and systems, including coherent optics, media converters, and gas detectors. I have successfully performed bidirectional loopback testing, optical spectrum analysis, and fiber inspection for multiple clients and projects, ensuring high-quality and reliable performance.I hold a Master's degree in Information Technology (Networks and Information Security) from CQUniversity, where I graduated with distinction and received the Associate Vice-Chancellor's Campus medal for outstanding academic achievement and community contribution. I have also completed certifications in Python, Cisco CCT Routing and Switching, and IoT Foundations. I have over five years of experience in the telecommunication industry, working with major clients such as Telstra and NBN, where I developed and implemented network solutions and supported network operations. I am passionate about learning new technologies and skills, and I enjoy working collaboratively with diverse and dynamic teams. I am always open to new opportunities and challenges that will help me grow professionally and personally.
Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 19 others.