Andy Bird Email & Phone Number

Dallas, Texas, United States

Chicago, Il, Us

AVANT is a Trusted Advisor platform for elevated technology decision-making and the nation’s premier distributor for next-generation technologies. AVANT sets the industry standard in empowering intelligent, data-driven technology decisions. Our mission is to provide a platform that enables Trusted Advisors and IT professionals to confidently navigate the relentless pace of change in technology throughout the decision-making journey with sales assistance, expert support, proprietary tools, and original research.

Newark, California, Us

Responsible for Product Strategy, Innovation, Product Management, Product Development, Product Marketing and Business Development for our technology division.

Austin, Tx, Us

∙ Created roadmap for two cloud-based platforms and their features and functionality∙ Customer experience focused for partners and customers including all M&A activities∙ Team coordination for backlog and prioritization for development∙ Internal stakeholder alignment and the implementation of EOL for legacy products

∙ Provided consultation for companies to advance their Product and IT processes and infrastructure∙ Included integration of Agile Methodology, vendor management and review, build/buy strategies, partner integration, SaaS transformation and CX definition∙ Drove the product side of the company to develop products, which were aligned with our goals, while integrating multiple teams for cross-functional alignment. Developed strategic relationships with partners to drive additional revenue∙ Developed customer experience strategy for revamping the needs of the customers∙ Implemented new tools and cutting-edge technology including SaaS and Open Source for expedited development

Led Product Management and Development including Innovation, Strategy and Functional Organizational Alignment, reporting directly to the company President. Managed 102 employees and facilitated several globally remote teams in Omaha, Sydney, London and Costa Rica. Integrated Product Management, Innovation and Engineering teams companywide.∙ Responsible for the P&L Product Management and Development∙ Produced the Product Development Lifecycle with organizational alignment in a matrixed environment∙ Developed acquisition and integration strategies for the Interactive Services Business Unit∙ Implemented SaaS and Open Source for expedited development∙ Created the Value Matrix for clearer visibility and better consensus for the Backlog

Austin, Tx, Us

Led Product Management and Development. Formulated organizational designs and created innovative product vision and strategy components.∙ Managed development backlog and prioritizing new feature decisions and enhancements∙ Conducted market analysis, identified market share and profitability for product lines∙ Identified and created lucrative opportunities for corporate alliances, partnerships and acquisitions∙ Created and managed revenue forecast, market share, and profitability goals for the product line

Hoboken, New Jersey, Us

Senior Product Managers and Development to facilitate vision, strategy and implementation of new software features and building out a next gen platform. Delivered 50 customer facing enhancements. Assessed build vs buy strategies for various components and through establishment of various cost models saving the company millions of dollars in efficiency gains.∙ Owned the roadmap, formed proper stories, use cases, personas and ensured goals and expectations were exceeded∙ Single cross-functional prioritized backlog with requirements, valuation and acceptance criteria∙ Collaborated with the development group for ideation and story mapping

Managed operations of a thriving startup telecom company. Developed new business strategies, tripling from $1M annually to $3M annually in a 12 month period, with a 38% overall efficiency increase. Exceeded expectations for growth by 150%.∙ Facilitated negotiations, contracts, and professional relationships. Developed sales channels (direct and indirect)∙ Managed P&L, developing a comprehensive budgeting strategy and ROI analysis∙ Created a design process, reducing errors by 85% and implementation time by 1200%

Bloomington, Minnesota, Us

Oversaw all aspects of product development, design, implementation and maintenance, both internal and external, for Avaya IP Office, the Application Suite, and related services. Responsibilities included strategic development, increasing growth plans, on-going training of sales managers and employees for a nationally recognized company leader in the Telecommunications Industry, and marketing strategies to increase sales pertaining to this product.

Oldsmar, Fl, Us

Avaya ISV developing world class contact center software.Supported the Avaya re-sellers with Centurion's software solutions. This included their IVR and CARES full suite Call Center products.

Morristown, New Jersey, Us

Managed a 4 million dollar quota and developed the Call Center Manager position for the SBD Mountain States division of Lucent. Finished the year at almost 150% of quota even though it quadrupled during my first year. Promoted to Regional Sales Engineer and Internet Call Center Subject Matter Expert. Duties included managing the entire Mountain States Region as the CRM/Call Center Manager. Managed a vertical product and marketing with a separate profit and loss

Morristown, New Jersey, Us

Product Management and SME (Sales Engineer) role. Focused on technology and process recommendations for large call centers like Jetblue, Wells Fargo, Victoria Secret, Gap, etc

Morristown, New Jersey, Us

Responsible for technical sales of Lucent Technologies equipment. Exceeded all results and made Achiever's club first year.

Emba, Business And Technology

Bachelor'S Of Science Degree (B.S.), Economics