Birgit Smith Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Marketing• Create and deliver marketing plan• Manage and adhere to marketing budget• Manage social media content and accounts• Find and create new marketing opportunities • Organise and coordinate all events in SA and NT• Nurture ongoing relationship with key industry partners and stakeholders• Create informative and appealing content for print publication and social media using Indesign and Photoshop• Ordering and distributing marketing material and merchandise• Liaising with marketing departments of key members to work with Dial Before You Dig• Create and distribute educational newsletters for excavators and members on a quarterly basis using Mailchimp• Maintain SA/NT part of the national Dial Before You Dig websiteManagement• General Office Managemento Manage CRM and member database through Dynamics 365o Creation and management of the state office’s shared drive through SharePoint• Overlook and coordinate day to day businesso Prepare accounts receivable/payable for Head Officeo Create monthly reporting for State Manager, members and the SA/NT Board• Manage State Budget together with the State ManagerMember Liaison• Develop and foster ongoing relationship with members• Develop new membership recruitment material• Assist with member and stakeholder requests• Assist with member recruitment

Adelaide, Australia

Management• Manage a small team of customer service coordinators• Delegate responsibilities and tasks• Overlook and coordinate day-to-day business• Train and induct new customer service coordinators and support new employees in day-to-day tasks Marketing• Coordination and execution of local marketing campaigns• Email Direct Marketing• Create monthly Sales Letters with Indesign • Maintain client data base• Responsible for online ordering website and customisation of the website according to customers’ needs• Conduct on and offsite induction of customers into the online ordering system Sales• Assist BDM in management of clients’ accounts, profitability and general administration• Produce formal proposals, government tenders and contracts for potential customers Accounting• Accounts Payable/Receivable• Produce weekly reports on Debtors and progress of receiving overdue payment• Working with Adept Accounting Software General Administration• Day-to-day customers service responsibilities including organising pickups/deliveries of stored material, answering email queries and telephone calls and dealing with online ordering issues• Assist General Manager in writing reports, liaising with clients and arranging meetings• Organise internal meetings

Adelaide, Australia

Marketing• Assist Marketing Manager with the coordination of marketing campaigns• Develop and implement local and national marketing strategies• Collaborate with Graphic Designer in producing newsletters and internal journals for franchisees• Work closely with Marketing Manager and Graphic Designer to rebrand the company• Manage marketing budget• Maintain client data base• Work closely with franchisees and assist with any local marketing campaigns• Assist franchisees to source new clients, write their yearly business plan and meet their KPIs• Social media management including Facebook, Twitter and Youtube• Maintain client data base• Represent Jaymak at national conferences and expos• Organise national conferences and trade fairs General Administration• Liaise with potential and existing clients, answer emails and organise coolroom cleaning appointments• Organise internal meetings