Ecommerce Manager
Current- Oversee the management of brand websites and related marketplace accounts. www.sennheiser.com.trwww.klipsch.com.trwww.shokz.com.trwww.focal-tr.comand multi brand audio store www.hifilife.com
- Brands: Bang & Olufsen, Sennheiser, Klipsch, KEF, Focal, Naim, Devialet, Onkyo, Shokz, Hegel, EPOS, Oehlbach and Questyle.
- Coordinate UI/UX projects with agencies to deliver effective and user-friendly designs across all e-commerce platforms.
- Participate in AI chatbot projects for these sites, enhancing customer support and engagement.
- Collaborate closely with CRM and CX teams to deliver a seamless customer journey, consistently aligning strategies to enhance customer satisfaction.
- Manage performance marketing and SEO efforts with tools such as Google Ads, Meta, SEMrush, and Ahrefs, closely tracking metrics to drive growth.