Bisma Rizwan Email & Phone Number

Lahore, Punjab, Pakistan

Primarily responsible for efficient and effective analysis, logging, identifying, and resolution of products-related queries, dealing directly with Business clients.Ensure user satisfaction and retention by providing responsive tech support.Client Management and Implementation according to the client's business use case and the scope of the Product.Communicate with business clients (around the globe) to provide desired information and status on their technical inquiries.Review front end, back end, and other application interfaces and logs, to troubleshoot and fix problems.Data Preparation for analysis purposes and preparing/escalating regular progress reports to higher management.Working in Network Protocol Platform.Certification and Implementation of clients as per Network mandates and Web Services.

Lahore District, Punjab, Pakistan

Communicate feature development to the wider QA team and provide documentation where necessary.Support the development team in a deeper investigation of issues reported and of potential fixes.Work closely with assigned games.Tests games manually, spots any irregularities, and communicates observations to the production teams so that they can improve the quality of the product.Write clear reports on findings and communicate the status to the wider team.Follow priorities given by QA Lead to ensure current team-wide goals are met.Verify fixes made and cooperate in the production of the build.

Bachelor Of Science - Bs, Computer Science, 3.44 Cgpa

Fsc, Pre-Engineering, A+

Matriculation, A+