Bita Fallah Email & Phone Number

With a Master’s degree in Big Data and Data Science Technology from Northumbria University, I bring a strong focus on predictive analytics and machine learning. My academic journey, highlighted by a sustainable energy forecasting project, has equipped me with robust skills in data analysis, machine learning, and data visualization using tools such as Python, SQL, SPSS, and Tableau.I have hands-on experience in customer analytics, notably improving airline customer satisfaction by 30%. Over a year of using SQL, I managed and analyzed large datasets, which sped up data processing and increased accuracy by 20%. Additionally, I created Tableau dashboards that delivered key insights and showcased performance trends effectively.I am passionate about developing impactful dashboards, reports, and data models that turn business requirements into actionable insights. For instance, at AV Projections, I designed a dashboard that optimized resource allocation, showcasing my ability to extract and clearly present performance-related insights.One of my significant achievements includes creating a machine learning model that boosted customer churn prediction accuracy by 15%, aiding in more precise retention strategies. This project highlights my proficiency in applying advanced analytical techniques to real-world challenges.I am keen to apply my skills in business analytics, data analysis, and customer insights to address complex problems and promote data-driven decision-making. I am currently seeking opportunities to grow my career in data analytics, business intelligence, and performance analysis within an innovative tech company.