Biju Jacob Email and Phone Number
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A results-driven leader with extensive experience in driving technology implementations, large-scale migrations, and cross-functional collaboration. Proven expertise in QA automation, product ownership, and product specialization across diverse enterprise solutions. Currently focused on Oracle Fusion Cloud ERP migration, leading QA and automation initiatives to ensure smooth transitions, operational efficiency, and minimal disruption. Expertise spans across Finance (GL, AP, AR, FA) and SCM modules to support end-to-end business processes.Key Achievements: • Spearheaded billing statement migration from legacy systems to NextGen (BriteBill) as a Product and QA Specialist. • Led the migration and consolidation of billing platforms (Amdocs to CSG) for enhanced operational efficiency. • Managed the legacy payment system migration to CyberSource Payment Gateway, ensuring secure and reliable payment processing. • Served as SME and QA Lead for ESP/CMT (Comcast Enterprise Services) Platform implementation. • Supported core product launches, including NowTV, streaming services, IVR systems, and multiple UI implementations, delivering exceptional digital experiences.Adept at aligning cross-functional teams, streamlining processes, and ensuring quality at every step of the product lifecycle. Passionate about leveraging automation and innovation to drive business transformation and continuous improvement.Environment, Tools and Process: + Cloud, AWS, Java, Web Services, REST, SOAP + OPKEY, CSAF (Comcast Selenium Automation Framework), SOA tools, SOAP UI, Parasoft SOATest + HP Test Suite, QC, ALM, QTP, Service Test, UFT, LoadRunner, Performance Center + Continuous Integration, Functional, Automation, Performance testing. SVN, Jenkins, Eclipse, Maven + Onsite, Near-shore, Offshore, sourcing, Managed Services + Specialties: Certified Software Test Engineer (CSTE). Automation,
Comcast
View- Website:
- comcast.com
- Employees:
- 60190
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Oracle Fusion Cloud Erp Implementation | Qa And Automation | Training Environment SupportComcastWest Chester, Pa, Us
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Oracle Fusion Cloud Erp Implementation | Qa & Automation | Training Environment SupportComcast Aug 2005 - PresentPhiladelphia, Pa, UsSupporting the migration, implementation, and integration of Oracle Fusion Cloud ERP as part of a large-scale enterprise transformation. Lead QA and automation efforts to ensure seamless delivery and system reliability across various phases of the project.Key Responsibilities: > Manage end-to-end testing for ERP migration, ensuring data integrity and process continuity.> Develop and implement test automation frameworks to streamline validation of core ERP modules.> Oversee quarterly patch testing to ensure smooth updates with minimal downtime.> Support enhancements and customizations by validating new features and workflows.> Collaborate with cross-functional teams to align testing strategies with project milestones.Additionally, support the Comcast (ULEARN) University training environment for CARE employees and Business partners worldwide by:> Maintaining a dedicated training environment to facilitate effective onboarding and skill development.> Providing test data modeled on real-use case scenarios to ensure agents are well-prepared for customer support operations.Committed to delivering high-quality implementations through automation, continuous improvement, and hands-on support for internal stakeholders.
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Senior Software Development ManagerComcast Apr 2015 - Jul 2022Philadelphia, Pa, UsSupport next-gen product initiatives and large-scale migrations within the Billing domain, coordinating across multiple Comcast teams, including Application Development, IS, Business, and Finance. As part of the Systems Engineering/Delivery Assurance (CXT) organization, drive the implementation, integration, and enhancement of products to improve customer experience.Key Projects:> Billing statement migration from legacy systems to NextGen (BriteBill) as a Product and QA Specialist.> Migration and consolidation of billing platforms from Amdocs to CSG, enhancing operational efficiency and scalability.
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Manager - Enterprise Services PlatformComcast Aug 2011 - Mar 2015Philadelphia, Pa, UsManaged the testing team for Comcast's Enterprise Services Platform, overseeing end-to-end quality assurance processes. Additionally, served as a Test Automation Architect, utilizing SOA and web services testing tools (HP Service Test). Led the migration of the legacy payment system to the CyberSource payment gateway, ensuring seamless and secure payment processing.
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Soa Test LeadComcast Aug 2005 - Jul 2011Philadelphia, Pa, UsSOA/Web Services Automation Test Lead – Currently leading QA efforts for Comcast Enterprise Services Platform (CET-ESP) projects. Serving as the SME for HP testing tools with a focus on SOA automation tools. Responsible for QA leadership across projects and applications developed using a variety of technologies and platforms, including Web Services, Java, EJB, Oracle AQ, JMS, WebLogic, Oracle, SQL Server, and .NET.
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Senior Quality Assurance SpecialistU.S.Cellular Jun 1998 - Jul 2005Chicago, Illinois, UsPerformance and Test Automation Lead [HP\Mercury Tools - LoadRunner, WinRunner & QTP] for the Enterprise Cellular Billing System Application for Customer Service, Sales, Pricing and Promotions, Billing, (Message Processing Service) MPS and Ratings. -
Software Quality Assurance ConsultantAmeritech Cellular (Sbc) Jan 1997 - May 1998UsQA Engineer responsible of testing Cellular Billing Applications, Sales and Commissions portal, Pricing and promotions applications.
Biju Jacob Skills
Biju Jacob Education Details
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Savitribai Phule Pune UniversityMis -
Mahatma Gandhi UniversityScience
Frequently Asked Questions about Biju Jacob
What company does Biju Jacob work for?
Biju Jacob works for Comcast
What is Biju Jacob's role at the current company?
Biju Jacob's current role is Oracle Fusion Cloud ERP Implementation | QA and Automation | Training Environment Support.
What is Biju Jacob's email address?
Biju Jacob's email address is bi****@****msn.com
What is Biju Jacob's direct phone number?
Biju Jacob's direct phone number is +121579*****
What schools did Biju Jacob attend?
Biju Jacob attended Savitribai Phule Pune University, Mahatma Gandhi University.
What are some of Biju Jacob's interests?
Biju Jacob has interest in Human Rights, Science And Technology, Children.
What skills is Biju Jacob known for?
Biju Jacob has skills like Quality Center, Testing, Test Automation, Quality Assurance, Sdlc, Web Services, Requirements Analysis, Qtp, Soa, Regression Testing, Software Project Management, Test Planning.
Who are Biju Jacob's colleagues?
Biju Jacob's colleagues are Samuel Balbuena, John Jamerson, Sravani Lankipalli, Isabelle Ulbricht, Jorge Panama Jr, Chirag Jani, Brian Olsen.
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